Our family of 6 stayed in the penthouse property from March 16-23. My first impression upon arrival was how clean everything was, from the living areas to kitchen to the bedrooms and bathrooms. We found everything to be well maintained. We really loved the location of this complex. It was a short drive from the airport, about 25-30 minutes. We preferred being close to the rainforest as we visited several times. Although the town of Loiza itself is small, it had quaint local businesses to enjoy and there was a WalMart, McDonalds and other restaurants and shopping within a 15 minute drive. The other activities that we did were within a 30-60 minute drive, and part of the reason some trips were on the longer side were because of the small, windy roads it took to get to the coast for our catamaran trip and bioluminescent bay kayak excursion.
Security was very good on the property with security at the main gate, a key is required to enter to and from the beach, and there was staff regularly walking the property.
As far as the unit itself, we quickly felt we had rented one of the best units in the complex! There are only two buildings in the complex that sit beachfront and this is in one of them. The view is A+! From the rear of the patio, you have a lovely view of the ocean and beach and from the opposite side of you have a beautiful view of the rainforest. Our teenagers loved the upstairs lounge area with the couch and TV. The bedrooms were nice with cable TV and AC in each. In addition, there were two working AC units in the main living area to easily cool the entire unit. We made good use of the kitchen and had plenty of dishes, pots and pans to work with. There was a beautiful new wood block kitchen table to eat at or the patio table, and we loved grilling steaks on the patio also! There was also a supply of beach toys and beach chairs, and I really appreciated having the chairs for the beach.
We primarily used one of the two pools closest to our unit and the hot tub and all were very nice and clean and a short walk from the unit. We were impressed with how meticulously the groundkeepers maintained the lawn, landscape and facilities. It seemed there was always someone out working.
It is true that during our stay, one of the large picture windows was covered, having been damaged by the hurricane. But I do not feel like it affected our stay at all. The other window was very large, allowing in plenty of light and beautiful scenery. We were able to see some