Thank you for choosing Dionysos Hotel at your recent visit at Rhodes Island,
A constructive feedback is always welcome; we appreciate your feedback and insights.
It was a pleasure to read that you enjoyed so many aspects of our resort including the cleanliness, the professionalism of our staff, our pool area and the playground, also thank you for the comments regarding our Breakfast which is indeed delicious and always of an excellent quality.
It is regrettable that our mattresses fell below your expectations as we are taking steps to make improvements at the guest rooms; however we provide a mattress topper for those clients that find our mattresses hard.
Regarding the number of the sun beds, unfortunately we do not have enough space to place some more sun beds; we provide approximately 220 around the pools.
The staff applies the hotel's policies without exceptions. Our policies satisfy the most of our customers and at the same time, we are aware and do accept the fact that that there will be a very small number of guests who will be unsatisfied, for those clients we provide alternative solutions.
We hope and believe the overall experience to convince you for another visit in the near future,
Antonios M. Diakakis