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Chesters flygplats29 km
John Lennon-flygplatsen Liverpool49 km
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Omdömen med mera
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Hitta omdömen som nämner
De här omdömena har maskinöversatts från engelska. Vill du visa maskinöversättningar?
Jag har varit ett lejonhane Quays kund för 12 år. vi har familjen som bor lokalt så vi bokade på regelbunden bas och mina gud vad gick snett.
Restaurangen:
Vi trodde att vi skulle gå för en fin upplevelse. Vi bokade ett matbord på 8 : 15:00 dagar före och bekräftade det. När vi a
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Svar från Matthew W, Guest Relations Manager för Lion Quays
Svarade 10 aug. 2017
Dear KMM30, Thank you for taking time to leave valuable feedback regarding your recent visit to Lion Quays. May I apologise most profusely for the problems that you encountered during your stay with us here at Lion Quays. I have noted the comments regarding the issues you encountered within the Waterside restaurant and will ensure procedures are put in place to stop this occurring in the future. Regarding the green light you have mentioned in the room this is a standard we have to follow with any refurbishment we complete, we must adhere to all health and safety standards which this fall into. The light is to ensure you are able to locate the closest exit in an emergency. The vouchers are a form of payment which we currently offer for guests who are wanting to buy a break or spa day for friends and family. I apologise that our team requested one from your self as this should be noted on the booking if payment was to be made via a voucher. Once again please accept my apologies on behalf of Lion Quays I am truly sorry that you did not enjoy your stay and we did not hit the standards expected and the high standards we set ourselves. I do hope we have the opportunity of welcoming you back to Lion Quays in the near future. If you would like to discuss this further with myself then please do not hesitate to contact me directly. Warm Regards Matthew Warren Warm Regards Matthew Warren
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Tillbringade de sista Söndag - Måndag i Lion Quays på en möhippa. Det var 15 av oss och vi hade det hemliga Söndag paket som ingår användning av den country club, en tre rätters måltid & frukost alla för bara £ 60 varje. Poolen och faciliteter var propra och personalen var mycket
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Svar från Matthew W, Guest Relations Manager för Lion Quays
Svarade 8 aug. 2017
Dear Ffion M, Wow, Thank you for such a great 5 star review regarding your recent visit to Lion Quays. I am pleased to read you and the other members of the party had a great stay with us. Its great to see you enjoyed our facilities and the staff were helpful and friendly, I am pleased to see you enjoyed the food to of a good standard and you would highly recommend Lion Quays. We look forward to welcoming you back in the near future. Warm Regards Matthew Warren
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Vi besökte tidigt juli bokningen gjordes i för 2 nätter. Efter att ha passerat den hotel på ett flertal tillfällen vi trodde att vi skulle ge det ett försök.
Vid ankomsten var vi förvånade över av hur stor den komplexa var, det var också glädjande att se en enorm mängd av gratis
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Svar från Matthew W, Guest Relations Manager för Lion Quays
Svarade 8 aug. 2017
Dear cardgirl, Wow Thank you for such a fantastic 5 star review, its great to hear from our guests and the experience that they have had whilst visiting Lion Quays. I am delighted to read that you found may aspects of your stay to be such good value for money and our staff ensured you had such an enjoyable stay. Its great to read you had such an amazing experience in our spa and that Amber was fantastic with her treatment. I am pleased to read how lovely you found our newly refurbished waterside restaurant and you found us to have a great choice of food and wine. We have a large range of whisky and gin to meet all needs and am glad you enjoyed you Jonny Walker blue label. I have noted the kind words regarding the team here and will be sure to pass these on to Amber and the team. I look forward to welcoming you back in the near future. Warm Regards Matthew Warren
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Detta hotell var valt för mina syskonbarn bröllop och vilken perfekt val. En minneshögtid utfördes i den hotell vinterträdgård vid kanalen sidan och detta också var Bolívar post ceremonin måltid och disco.
Maten var riktigt trevligt, med varma fläsk smörgåsar i kväll och lokalt b
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Svar från Matthew W, Guest Relations Manager för Lion Quays
Svarade 2 aug. 2017
Dear Lubester, Wow Thank you for leaving such a fantastic 5 star review. I am delighted to read Lion Quays was to help in creating fantastic memories for you and your family. It is great to read how you would highly recommend Lion Quays to anyone looking for a wedding or short break. We are very proud of the breakfast we offer and the range of items, you are right it is very easy to over indulge, its lovely to see you were able to enjoy many aspects we have on site. I have noted the kind words regarding the team and will be sure to pass these across to the team here. We look forward to welcoming you back very soon. Warm Regards Matthew Warren
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Vi bodde senast på De Lion Quays över 12 månader sedan & det var så hemskt vi hade aldrig re besökte tills nu. Hörde att det hade haft en totalrenovering vi trodde att vi skulle ge det något annat försöka & kunde inte vara lyckligare. Vi hade ett rum på bottenvåningen med utsikt
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Svar från Matthew W, Guest Relations Manager för Lion Quays
Svarade 23 juli 2017
Dear msjlightfoot, Thank you for leaving such a lovely 5 star review regarding your recent visit to Lion Quays. I am delighted to read you enjoyed many aspects of your stay and were able to use the majority of the facilities. I apologise for the no slippers and robes within the room and have noted these comments which I will raise in the weekly management meetings. Its great to see you found the facilities to have improved since your previous visit, we are going through an exciting redevelopment program and its great to see our guests are able to see the improvements we are making. I have noted the kind words regarding our staff here and will pass on these lovely comments. We look forward to welcoming you back to Lion Quays very soon. Warm Regards Matthew Warren
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Föregående
Kategorier på album
Alla bilderResenärSvit och rumMiddagPool och strandFöretagscenter och evenemangsrum
Bilden tillhandahållen av ledningenLion Quays
Suite
Bridal suite
Föregående
How close is the nearest train station serviced from London? Thanks
the nearest train station serviced from London is in Gobowen, and that is approximately 1.5 miles away.
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is there a dress code for the hotel
I don't think so but casually smart should do. It's not a tee shirt and shorts establishment.
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Is there an outside area to eat with your dog?
Yes there is plenty of seating areas outside.
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Do any of the rooms have free standing baths or jacuzzi baths??
The cariad sweet has a large bath with a jet system
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hello, booked a feature double with balcony for my birthday. what is extra with it being a "feature" its more money than the double room with balcony but unsure why this room is better? also is it worth paying extra £50 (for me and husband) to use the thermal suite, ive looked through online brochure and cant find exactly what thermal suite is? thank you in advance
Hi. We just had a room with a balcony as it was a quick overnight stop on way further north. There is a spa there and I believe the thermal suite is in there but we didn't have time to explore. Hope this helps.
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Föregående
FöregåendeNästa
11
PRISKLASS
108 US$ - 165 US$ (Baserat på genomsnittspriser för ett standardrum)
KALLAS OCKSÅ FÖR
lion quays oswestry
PLATS
StorbritannienEnglandWeston Rhyn
ANTAL RUM
82
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