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JA Enchanted Island Resort

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Round Island Marine Park, Round Island 18 Seychellerna Visa på karta
Kostnadsfritt wifi
Precis vid stranden
Rökfria rum
5-stjärnigt boende
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Kostnadsfritt höghastighetsinternet (wifi)
Precis vid stranden
Flerspråkig personal
Fri parkering
Frukost ingår
Fitnesscenter med gym/träningsrum
Utmärkelser och erkännanden
Certificate of Excellence
Certificate of Excellence
Sviter, Rökfria rum
Utmärkelser och erkännanden
Certificate of Excellence
Certificate of Excellence
Sviter, Rökfria rum
Antal rum
604 US$ - 1 963 US$ (Baserat på genomsnittspriser för ett standardrum)
Seychellerna > Round Island
I närheten
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Omdömen med mera
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De här omdömena har maskinöversatts från engelska. Vill du visa maskinöversättningar?
Min man och jag tillbringade de första fyra nätter av vår smekmånad på den förtrollande medelhavsstad Island Resort och kändes som om vi var i paradiset. Vi hade en privat villa komplett med butler service, en privat pool och underbar bath område, och en privat ingång till den be
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Svar från Abel D, General Manager för JA Enchanted Island Resort
Svarade 1 juli 2017
Dear juliepolovina, I am thrilled you had a relaxing stay with us and thank you for choosing Enchanted Island Resort to celebrate this special occasion. It is really nice to know that you had such an enjoyable honeymoon and I am happy to see that you also had the opportunity to visit Moyenne Island and see some giant tortoises. Thank you for also taking the time to shine a light on our Executive Chef he is indeed a star and I must say that such comments go a long way to motivating our associates. Once again, thank you for your charming review and we hope to see you return. Kind regards, Abel Damergi General Manager
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Vi har precis kommit tillbaka från en smekmånad vecka på tjusad ö på Seychellerna. De vackraste tropiska ö. Det var vår första vistelse på en JA hotel. Vi bokade in oss på större berömd villa som vi reste med vår 15 månader gamla dotter och vi behövde ett extra sovrum. Vi noterad
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Svar från Abel D, General Manager för JA Enchanted Island Resort
Svarade 23 juli 2017
Dear Steve M, I appreciate you taking the time to share your concerns with us. It was really nice to see some of the positive factors during your stay; however, I am saddened to hear that unfortunately you have left the resort with the wrong impression of our service culture. It is also with regret to have learnt of your experience here on TripAdvisor and I am sad that we did not get the opportunity to uncertain some of your concerns. I am also aware that my team reached out to you on a couple of occasions to offer assistance and I understand that due to your baby being asleep most of the time it is very understandable to have no disturbance at all. In relation to your reservation process, we always ensure that the correct information is provided to our guests in order to paint a clear picture of our product and services; hence, I would like to reiterate that we do not at any point exploit our guests during point of sale and our website is very clear with all the information required before a guest could book with us. I understand that you had to depart a night earlier than planned and my apologies for your departure experience which I have personally addressed. Allow me to further clarify, that we do have a cancellation policy in place which was explained to you in detail prior to departure and in addition to the booking agreements which clearly explains this process prior to booking a stay. As you have rightly stated we did offer some kind gestures in order to enhance your experience at the resort and regrettably this was not suffice enough to turn your experience around. Whilst an apology may not always alter the outcome of your holiday, I sincerely apologise for the manner you may have been let to feel on this occasion. I can also assure you that I have personally discussed your feedback with the management team and further corrective measures have already been put in place such as increasing training in guest service and reviewing our procedures where need be. I do hope that this will not deter you from visiting the resort or any of our JA properties and allow us the opportunity to show our heartfelt hospitality in a more positive light in the future. Sincerely, Abel Damergi General Manager
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Vi bodde i förtrollade runt island hotel från 18 till 22 juni.

Hotellets läge är fantastiskt; 4 öar är mycket nära varandra så de åsikter är otroligt. . . Det är lite långt från Mahe som gör det mer exklusiva och un - rörd. . . Stränder är fantastisk och rent med fantastisk vatt
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Vi har varit där mellan 8 maj till 15 maj för ut smekmånad och föredrog att välja all inclusive. Villan var mycket privat, vi hade också en egen privat strand (varje villa har sin egen pool och privat strand) . Personalen var så vänlig och vi nästan kändes som om vi var hemma. Vi
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Svar från Abel D, General Manager för JA Enchanted Island Resort
Svarade 1 juli 2017
Dear eceygz, I am tremendously happy to read of what a great experience you had at the resort and thank you for sharing this on TripAdvisor. Your comments are very much appreciated and shall be passed on to the team; particularly to our Chef and Prakash. What is an even better accolade is having a guest say that they felt at home during their stay which perfectly reflects on our promise to deliver a heartfelt hospitality. Also for you to stay at Enchanted Island Resort and make this a second home out of the many hotels in Seychelles. This is why we enjoy what we do so much! Along with my team, we can’t wait to have the pleasure of welcoming you back to Enchanted Island Resort as you plan celebrate your first anniversary. Kind regards, Abel Damergi General Manager
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Om du letar efter något privat, luxury, hög kvalitet och bra service är detta platsen. Hotellets föreståndare var riktigt bra och redo att hjälpa oss. Vi hade lite av en fråga som hon var ivrig att lösa och gjorde allt för att ge oss en fantastisk upplevelse. Att personalen var v
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Svar från Abel D, General Manager för JA Enchanted Island Resort
Svarade 12 juni 2017
Dear TheNightFlier, It is truly a pleasure that you had decided to celebrate a very special occasion with us here in Enchanted Island Resort. I am delighted to read that overall you had a memorable stay; despite of having some minor issues initially, I am glad that my team had sorted it at once. I have passed on your feedback about the quality of food to our Executive Chef who have ensured to review such comments and take any necessary improvements if need be. We hope that we will have the pleasure of welcoming you back to the resort in the near future. Sincerely yours, Abel Damergi General Manager
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Kategorier på album
Alla bilderResenärSvit och rumPool och strandMiddag
Bilden tillhandahållen av ledningenJA Enchanted Island Resort
Enchanted Island Resort l Room view
Crystal Clear
I would disagree on your statement that "all-inclusive packages are not available. We are visiting in Feb 2019 an were offered 2 AI packages, standard & premium. Can JA resorts comment?
Greetings from paradise :) We do provide the option of all inclusive as mentioned. We hope you will enjoy and are looking forward to welcoming you.
1 röst
Does the resort provide creches or child care for infant? Four months old. Is it suitable for family?
Well I don’t know. The best is to asked them directly through mail
0 röster
Hi , can I get an idea of Food and Beverage costs please ? Thanks Matt
Hi all My wife and I were considering Hilton labriz but I have seen great rates for ja enchanted island and had a few questions. 1) is it better than Hilton labriz in silhouette? 2) is half board or full board preferred? 3) is the beach nice? 4) my wife is pure veg. Do they have food options? Any recommendation will be great. Thanks.
We have booked flights to Mahe arriving at 11.30pm on Fri 30 November. We’d like to stay 11 nights at the Enchanted Island Resort. How do we reach the island and the hotel late at night? Thanks. Carol
Dear JubileePhil, We can arrange a car and boat transfer for you. Please contact us directly for any transfer bookings required. Kind regards, Burak Aydin Front of House Manager
0 röster
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