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Pittsburgh Plaza Hotel

Om
Läge
Renlighet
Service
Standard
Certificate of Excellence
Hotellbekvämligheter
Pool
Fri parkering
Kostnadsfritt höghastighetsinternet (wifi)
Fitnesscenter med gym/träningsrum
Restaurang
Affärscenter med tillgång till internet
Anpassat för rullstol
Bar/lounge
Busstransfertjänst
Offentligt wifi
Mötesrum
Bankett-rum
Konferensanläggningar
Rökfritt hotell
Utomhuspool
Flygplatstransport
Flerspråkig personal
Visa fler
Rumsegenskaper
Rökfria rum
Luftkonditionering
Handikappanpassade rum
Bra att veta
TYP AV HOTELL
Lugnt
Säkert
HOTELLKLASS
Omdömen med mera
327omdömen
202bilder
21F+S
0 rumstips
Medlemsbetyg
  • 140
  • 98
  • 43
  • 24
  • 22
Tid på året
Resenärstyp
Språk
  • Fler språk
  • Filtrera
  • Svenska
Hitta omdömen som nämner
De här omdömena har maskinöversatts från engelska. Vill du visa maskinöversättningar?
Priceline listar detta hotell som 3 1/2 stjärnor, en rankning det uppenbarligen inte förtjänar. Vår var en enhet på bottenvåningen. Medan du kanske stöter på myror i badrummet på ett strandhotell, är Pittsburgh 300 miles från stranden! Kvaliteten på de brunnsdragen badhanddukarna
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Svar från IHGService, Guest Relations Manager för Pittsburgh Plaza Hotel
Svarade för 3 veckor sedan
Hi wraopera, I appreciate the time you invested to leave an informative feedback about your most recent stay with us. It is with deep concern to know that your stay was not as satisfactory as it should have been. Finding ants in your bathroom and the poor quality of the towel was a letdown. This has been discussed with the team to do the needed fix. Even though your stay was not spotless, we hope that your future trips will give us an opportunity to welcome you back to the property. Many Thanks, Ronald R. Case Manager IHGService
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Platsen för denna plats är stor. Men jag hade två nätter av hemsk sömn. Sängen vi delade var så obekväma! Kuddarna var lika dåliga. Rummet kunde ha varit renare än vad vi fick. Frukost var bra. Vi hade luckor lyckligtvis. Det skulle ha varit dyrt om vi var tvungna att betala peng
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Svar från IHGService, Guest Relations Manager för Pittsburgh Plaza Hotel
Svarade 3 nov. 2018
Hi Agb2007, Thank you for staying with us. I was quite concerned to learn that you did not have a great sleep due to the condition of our beds and pillows and since you were not impressed with the cleanliness of our rooms. I understand the inconvenience these issues caused you and I am so sorry. I will let our team know about this for improvements. On the other hand, I am glad you liked our location and breakfast. Again, thank you for the review and for staying with us. I hope that you would still consider staying with us again in the future. Mike F. Case Manager IHGService
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Trevligt hotell för 1 natt vistelse. . . . MIchael pendelbussen var mycket tillmötesgående och hjälpsam. . . rummet var trevligt. . ingen frig though. . . och 1 av sängarna var wobbly men övergripande för priset var det bra. . . nära restauranger och downtown Pittsburgh ligger i
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Svar från IHGService, Guest Relations Manager för Pittsburgh Plaza Hotel
Svarade 28 okt. 2018
Hello Maureen J, Thank you for leaving us your review and for making us a part your visit here in Pittsburgh. We are grateful that you've chosen the Crowne Plaza to host you. As always, we wanted nothing more but to ensure your experience turn as positive as possible. Though it made me smile that Michael has served you wonderfully and the room nice, I'm sorry to make you uneasy with the bed. I also regard your thoughts about the room not having a fridge. I understand where you're coming from, Maureen J. I'm sorry that this stay didn't go as perfectly as planned. Don't worry, I took the necessary steps to ensure our management gets to read your post and be discussed amongst all concerned staff. We are always on the lookout for ways to make your experience memorable. Reviews such as this goes a long way in identifying areas where we can improve. We may not have gotten off the right foot but I'm positive to make it better for your next stay. Thank you for taking the time to let us know about your stay with us. Best regards, Frank A. Case Manager IHGService
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Receptionen är inte trevligt eller glad och välkomnande alls. Denna plats känns som twighlight-zonen jag känner mig inte säker och jag fastnar här i 3 dagar. Om jag kunde avbryta och gå till ett annat hotell skulle jag genast göra det. Som för shuttle jag bad om information om de
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Svar från IHGService, Guest Relations Manager för Pittsburgh Plaza Hotel
Svarade 26 okt. 2018
Hi Luna4283, Thanks for choosing to stay with us, I'm glad you found value in our pricing. On the other hand, I'm sorry to learn about your check-in and dining experience. While I also understand your dismay towards not being able to check-in early, as a gentle reminder, such requests are subject to availability depending on room type inventory. In any event, thanks for bringing these to attention and I've shared your feedback with the team. Note that I also reached out to you privately to get more information. Regards, Jillian I Case Manager IHGService
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Detta hotell brukar vara så kvadrerat bort. berätta för mig hur när du går till receptionen i morse många gånger för att komma tillbaka i mitt rum eftersom min nyckel slutade fungera när jag gick till min lastbil.

bell hop berättar att han har varit här sedan 330 och det finns i
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Svar från IHGService, Guest Relations Manager för Pittsburgh Plaza Hotel
Svarade 26 okt. 2018
Hi SemperFi0311, We should be easy to do business with. I'm very sorry that your stay took a wrong turn and inconvenienced you. I understand that this is because of your key card and service from our Front Desk staff. I can assure you that this is not the usual here, and I shared your comments with our engineering and Front Office Managers. I sent you both a private message and an email to discuss these more. Thanks for being an IHG Rewards Spire Elite member! We value your feedback and would love the chance to make it up to you. Safe travels, Gian M Case Manager IHGService
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Föregående
Kategorier på album
Alla bilderResenärSvit och rumMiddagPool och strandFöretagscenter och evenemangsrum
Bilden tillhandahållen av ledningenPittsburgh Plaza Hotel
Bilden tillhandahållen av ledningenPittsburgh Plaza Hotel
Bilden tillhandahållen av ledningenPittsburgh Plaza Hotel
Bilden tillhandahållen av ledningenPittsburgh Plaza Hotel
Professionella bilder enbart för TripAdvisorPittsburgh Plaza Hotel
The King Room at the Crowne Plaza Pittsburgh West-Green Tree
Föregående
I recently stayed at your hotel. I booked my reservation here because it was the Crown Plaza. I stayed at your hotel and had a tremendously upsetting incident happen - The front desk clerk gave a stranger access to my room and they woke me from a dead sleep when they entered my room. I was told I would get a refund for my stay and would be charged nothing. That was a lie, I have charges on my account. When I called to talk to someone I was told that the hotel was stripped of their Crown Plaza relationship and is now independently run. I am now jumping through hoops to get my money back. I was told your hotel is now called the Pittsburgh Plaza and this change occurred before my stay. Why then did the wall plaque at the front desk still list the operating company as the Crown Plaza? And can you give me any direction on how to get my money refunded?
That is totally unacceptable and I would be upset also! I think the suggestions below are good and would for sure try going thru your credit card company for help! Good luck with this!!!!
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Are you guys gonna have a shuttle to Heinz field Thursday November 16?
On game days we do not shuttle to Heinz field because of all the traffic. However we do shuttle to the Point which is a 15 min walk and or you can take the light rail for free to the stadium which is only a 5 min walk from where we drop off. And we pick up at the same location. I hope this helped.
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Hi I am looking for a room for 3 nights from 19th May till 21st May. How far is the Hotel from CMU..? And is there a shuttle service from near by place..?
You would be better to get a hotel in Shadyside or Oakland
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I am looking to stay here next weekend feb 17-20th I was wondering if this hotel offers tractor trailer parking ? My boyfriend is a truck driver and he is meeting in Pittsburgh for the weekend thanks
yes we do!
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I am looking to stay here next weekend feb 17-20th I was wondering if this hotel offers tractor trailer parking ? My boyfriend is a truck driver and he is meeting in Pittsburgh for the weekend thanks
Yes, we have plenty of parking here at this hotel. Hope you stay with us!
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Föregående
FöregåendeNästa
11
PRISKLASS
80 US$ - 195 US$ (Baserat på genomsnittspriser för ett standardrum)
KALLAS OCKSÅ FÖR
clarion hotel pittsburghclarion hotel and conference center
PLATS
USAPennsylvaniaPittsburgh
ANTAL RUM
199
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