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Holiday Inn Express & Suites Dayton East - Beavercreek, an IHG hotel

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2417 Esquire Dr, Beavercreek, OH 45431-2769
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Nr 8 av 8 hotell i Beavercreek
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Hampton Traveler skrev ett omdöme sep. 2021
Anchorage, Alaska3 inlägg7 hjälpsamhetsröster
I was excited to stay at this hotel as it is new, but it was not very good. Make sure not to display any valuables in your car as I do not believe the parking lot had any sort of security to protect guests vehicles.
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Datum för vistelsen: augusti 2021
Rum
Renlighet
Service
Restyp: Reste i arbetet
1 hjälpsamhetsröst
Användbart
Dela
Svar från Matt Dean, General Manager för Holiday Inn Express & Suites Dayton East - Beavercreek, an IHG hotel
Svarade 5 sep. 2021
Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service. We do our best to make sure all of our guests have a rewarding stay. We’ve addressed these issues with our staff and hope that next time you’re in the area, you’ll visit us again and experience a higher level of customer service!
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Paul S skrev ett omdöme aug. 2021
Metro Minneapolis-Saint Paul, Minnesota3 inlägg1 hjälpsamhetsröst
Hotel has several restaurants within easy walking distance. A large mall with many additional options a half mile away. Rooms are new so everything is super clean and up to date. Stayed here for 3 nights as part of a week long road trip. One of the best hotels we stayed at. Breakfast was great, lots of options and hot food, eggs, pancakes, cinnamon rolls. Was excellent. Staff was very friendly and helpful. Highly recommend this hotel for business or leisure.
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Datum för vistelsen: augusti 2021
Standard
Renlighet
Service
Användbart
Dela
Svar från Matt Dean, General Manager för Holiday Inn Express & Suites Dayton East - Beavercreek, an IHG hotel
Svarade 14 aug. 2021
I am so happy to hear that you enjoyed your stay with us. Thank you for choosing us as your home away from home, we look forward to welcoming you back soon!
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Mr. Butler skrev ett omdöme juli 2021
Dayton, Ohio3 inlägg1 hjälpsamhetsröst
Brand new hotel. How can this go wrong, right? Ugh! One of the worst hotel experiences ever. Did not have the room I reserved. Staff was decidedly non-apologetic. Room I did get didn't have towels and looked like housekeeping rushed through. Breakfast was disappointing. Very basic and simple. Food quality was questionable. Cutting corners? Location is strange - behind a car wash on a side road. Didn't feel right. In fact, the whole visit was just 'off' and I never really felt comfortable. Might have just been me, but I don't think so. I'm not sure how a brand new hotel can have so many issues, but the Holiday Inn Express managed to set a new low. Not sure if management has hands tied to cut costs or is just inadequate. Maybe with some time it will improve, but I think I'll look to stay elsewhere next time.
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Datum för vistelsen: juli 2021
Standard
Service
Sovkvalitet
Restyp: Reste i arbetet
1 hjälpsamhetsröst
Användbart
Dela
Svar från Matt Dean, General Manager för Holiday Inn Express & Suites Dayton East - Beavercreek, an IHG hotel
Svarade 10 aug. 2021
Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service. We do our best to make sure all of our guests have a rewarding stay. We’ve addressed these issues with our staff and hope that next time you’re in the area, you’ll visit us again and experience a higher level of customer service!
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dasg23 skrev ett omdöme juli 2021
319 inlägg34 hjälpsamhetsröster
Made a reservation using the IHG app and when we arrived I was informed they had no rooms even though I had a reservation. Gave me some BS as to why. Never had this problem in all my years booking with IHG. So be warned about this hotel. We had to drive out of our way to get a room because of their incompetence. Because it was later in the day rooms other places were booked already. Man at front desk was no help. Had to get on phone with IHG to even get the reservation cancelled so they wouldn't charge me because the room was non refundable. On phone for 45 minutes trying to get it handle. Something that isn't enjoyable doing when on a vacation.
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Datum för vistelsen: juli 2021Restyp: Reste med familjen
1 hjälpsamhetsröst
Användbart
Dela
Svar från Matt Dean, General Manager för Holiday Inn Express & Suites Dayton East - Beavercreek, an IHG hotel
Svarade 10 aug. 2021
Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service. We do our best to make sure all of our guests have a rewarding stay. We’ve addressed these issues with our staff and hope that next time you’re in the area, you’ll visit us again and experience a higher level of customer service!
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Holiday Inn Express And Suites Beavercreek
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Vanliga frågor och svar om Holiday Inn Express & Suites Dayton East - Beavercreek, an IHG hotel
Vilka populära sevärdheter ligger nära Holiday Inn Express & Suites Dayton East - Beavercreek, an IHG hotel?
Närliggande sevärdheter inkluderar The Mall at Fairfield Commons (0,9 km), CBCB Bar & Grill (0,2 km) och Hindu Temple (1,1 km).
Vilka restauranger ligger i närheten av Holiday Inn Express & Suites Dayton East - Beavercreek, an IHG hotel?
Restauranger med bra läge inkluderar City Barbeque, Spinoza's och La Colombiana Restaurante.
Finns det några historiska platser nära Holiday Inn Express & Suites Dayton East - Beavercreek, an IHG hotel?
Många resenärer gillar att besöka Huffman Prairie Flying Field Interpretive Center (4,7 km).