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Marriott Syracuse Downtown

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Resenär (119)
Svit och rum (67)
Resenär (119)
Svit och rum (67)
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Rum
23 dec.24 dec.
|
1 rum, 2 vuxna, 0 barn
Standardrum
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Tyvärr, den här partnern har inte längre några tillgängliga rum på TripAdvisor. Besök någon av våra 11 partnerwebbplatser för att se rum från 111 US$.
Det finns inga tillgängliga rum på TripAdvisor. Ändra datum eller visa alla hotell i Syracuse med tillgänglighet
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Om
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Specialerbjudande:Paketerbjudande
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91Perfekt för de som vill promenera
Bedömning: 91 av 100
204restaurangerinom 0,5 km
29sevärdheterinom 0,5 km
Omdömen med mera
366omdömen
238bilder
7F+S
0 rumstips
Medlemsbetyg
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Hitta omdömen som nämner
De här omdömena har maskinöversatts från engelska. Vill du visa maskinöversättningar?
Jag såg fram emot en natt i ett hotell utan barn, så jag bestämde mig för att slå på stort och stanna här. Sängen var stenhård och lakanen var grovt. Jag bor på Marriott hotell en hel del och det här bed var mycket mindre bekväm än de i den lägre skalan ettor. Annars var rummet g
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Svar från Reid B, Front Desk Manager för Marriott Syracuse Downtown
Svarade 4 aug. 2017
Dear slroth, Thank you for taking the time to let us know about your stay. I sincerely apologize that your mattress was not to your satisfaction. All of our mattresses are less than a year old, and are part of the Marriott Bedding package which is found at all Marriott Branded Properties. I sincerely apologize, that your stay was not what you had originally intended. We take great pride in our hotel, I am sad to hear that your stay was not to your or our expectations. Thank you for taking the time to let us know about your stay. I will pass your feedback on to our Management Team so that we may better serve you moving forward. Thanks again. Sincerely, Reid Beadel Front Desk Manager
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Bodde fyra nätter helgen i juli 20:e - 24:e maj. Två av de fyra nätter när vi återvände till hotellet i den kvällen vårt rum inte hade gjorts, inga rena sängkläder, etc. det var löst i Receptionen första natten Mgr. , På grund av brist på svar från städning efter ca 45 minuters.
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Svar från Reid B, Front Desk Manager för Marriott Syracuse Downtown
Svarade 31 juli 2017
Dear rdcmdc, Thank you for taking the time to let us know about your stay while you stayed with us. I am sincerely sorry that you had as many issues with housekeeping as you did. I remember speaking to you and resolving the issue on that Friday and ensuring all was good on Saturday with your service and then discussing the opportunities you had while staying with us on Monday. Please rest assured that this is not a typical stay with us, and I am taking corrective action with our Executive Housekeeper and Front Office Manager. It is extremely unfortunate when the Fire Alarm goes off and disrupts our guests. We have fire pull stations throughout each hall on every floor to ensure the safety and security of our guests. Someone pulled the fire alarm on the 4th floor which is why the Firemen only went to one floor, as the area the alarm was tripped in held no risk or danger. I can only apologize at the carelessness of the individual who pulled the fire alarm unnecessarily. Again, I am truly sorry that this was your experience with us; it is below your, and our expectations. Thank you again for your time, and it was a pleasure to speak with you while you were staying with us. Sincerely, Reid Beadel Front Desk Manager
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Vi deltog i ett bröllop på Juli 14:e och måste säga att vi var så imponerade av den service.

När vi kom vi drog upp till Den betjänade parkeringen. Det var fullsatt, som jag förstår
det fanns flera bröllop den helgen. Den betjänade försökte uppmuntra oss att gå
och park oss i de
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Svar från Reid B, Front Desk Manager för Marriott Syracuse Downtown
Svarade 28 juli 2017
Dear LisaR0695, Thank you for your sincere and honest feedback about the service and experienced you had while staying with us at the Marriott Syracuse Downtown. While we strive to give great customer service to all of our guests, we unfortunately fell short of your, and our, expectations. Please know that I am in the process of addressing the issues with shipping that occurred with your items with our Front Office Team. The run around that you received in unacceptable, and I humbly apologize for any inconvenience or unnecessary worry that this caused you or your family on behalf of not only the Front Office Management Team, but also on behalf of the hotel. Please know that your experience with us is not a typical experience and I sincerely apologize. Thank you for your time. Sincerely, Reid Beadel Front Desk Manager
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Vistelse för en natt bara, under en kort resa till mina gamla alma mater. Rum och service är enastående, om jag kommer tillbaka, jag skulle definitivt bo där igen. när
jag minns rätt, south salina str brukade vara ett shoppingområde över Syracuse. På minst i den tidiga 80:e maj.
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Svar från Reid B, Front Desk Manager för Marriott Syracuse Downtown
Svarade 29 juli 2017
Good evening Stephan G, Thank you for your kind words! Syracuse has certainly seen a lot of changes in the past couple of decades. We are thrilled that you were able to come and visit the hotel to see the wonderful changes that are happening in Downtown Syracuse and with the Marriott Syracuse Downtown, specifically. We hope to see you again the next time your travels bring you to Syracuse. Sincerely, Reid Beadel
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Vårt rum var på 9:e våningen. Rummet har en odör, det fanns en spricka i taket, vårt rum var inte städat hela dagen, m club hade inte frukost, den betjänade skadade vår bil och när jag ringde att prata med chefen, har jag inte en avkastning samtal. Personalen är inte välutbildad
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Svar från Reid B, Front Desk Manager för Marriott Syracuse Downtown
Svarade 25 juli 2017
Dear kimba d, Thank you for taking your time to let us know about your recent stay with us. I sincerely apologize that I didn't return your message. I had not heard of it before you spoke with one of our Front Desk Associates. For that I humbly apologize. Once she informed me of the situation I have been doing due diligence to research things that occurred during your stay. I, and the entire team at the Marriott Syracuse Downtown, strive to give you great service and we fell below your, and our expectations. And for that we humbly apologize. Thank you again, and I look forward to our next interaction. Sincerely, Reid Beadel Front Desk Manager
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Föregående
Kategorier på album
Alla bilderResenärSvit och rumMiddagFöretagscenter och evenemangsrum
pubic and head hair from another guest left in my shower
Room 825, no view but clean and chic.
Some odd things found in the bathroom
Some odd things found in the bathroom
Beautifully tiled ahower
Föregående
We will be staying on Dec 11th to attend an event at the Oncenter. Do you offer transportation to the Oncenter? Is it safe to walk to the Oncenter at night?
The area around the hotel seemed very safe at night. Not sure the distance to the Onicenter. Taxis, Uber or Lyft are options and reasonable in Syracuse.
0 röster
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Are their refrigerators in the rooms?
At current, we do not have any refrigerators in the room; however we do have small medial refrigerators available. In the event that you have larger items that you need to store, please call the Front Desk for assistance.
0 röster
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Did they open the cafe kubal?
Excellent question. We have not opened Café Kubal yet. We are still in the process of building it out.
0 röster
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do you have a shuttle to the Lakeview amphitheater?
Unfortuantley, we do not offer shuttles to the Lakeview Ampitheatre. However Centro, our local bus started doing complimentary shuttles from their location which is one block away to the Ampitheatre. If you have further questions I am happy to assist.
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will the shuttle bring you to the carrier dome or is it walking distance
Hello, Our shuttle service to the dome would be available if requested in advance. The dome is walking distance - just a bit of a long walk! It is about a one and a quarter miles away, or about a 25 minute walk. Thank you! Grace Frame
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Föregående
12
FöregåendeNästa
11
PRISKLASS
108 US$ - 226 US$ (Baserat på genomsnittspriser för ett standardrum)
PLATS
USANew YorkFinger LakesSyracuse
ANTAL RUM
245
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