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Belhurst Castle

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Ithaca Tompkins regionala flygplats57 km
Greater Rochester International Airport65 km
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Omdömen med mera
814omdömen
405bilder
10F+S
0 rumstips
Medlemsbetyg
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De här omdömena har maskinöversatts från engelska. Vill du visa maskinöversättningar?
Vacker utsikt! Bra rum. Middag på Verifikatreskontrarader's Restaurant var en stor besvikelse. Jag önskar att maten var lika inbjudande som den uteplats och se. Tre punkter hade att vara tillbaka och biffar var av dålig kvalitet och smak. Servitrisen visste inte om vin.
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Svar från BelhurstCastle, Manager för Belhurst Castle
Svarade 3 aug. 2017
Hi there! Thank for for writing us a review! We agree - the view is very hard to beat :) I'm sorry to hear that your dinner at Edgar's Steakhouse was disappointing. We take great pride in the food that comes out of our kitchen, especially the quality of our meats and I apologize that items had to be returned. I'll be sharing your feedback directly with our Executive Chef and Dining Manager so we can discuss. Again, I apologize regarding your dining experience and hope that you'll visit us again. Best, Carly Perreaud, Marketing Manager, Belhurst Castle
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Jag deltog i en bröllop här. Mycket vacker och rofylld utsikt över sjön. Åt på Restauranchefen. Det var bra. Mycket avkopplande två dagar. Jag också upplevt den vin vinprovning.. Det var inte illa. Jag skulle återvända. Det var en trevlig upplevelse.
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Svar från BelhurstCastle, Manager för Belhurst Castle
Svarade 3 aug. 2017
Hi Tori, Thank you for providing your feedback from your recent experience with us! We're so glad you had a relaxing two days and would return to visit Belhurst. We hope to see you again soon! Best, Carly Perreaud, Marketing Manager, Belhurst Castle
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Den castle är ett måste se! Utsökt ställe! Middagen var utmärkt! Jag kommer att vara ärlig att se andra recensioner jag var en lite skeptisk till har middag där men jag är så glad över jag ignorerade de negativa recensioner eftersom min familj och jag verkligen njöt av vår tid dä
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Svar från BelhurstCastle, Manager för Belhurst Castle
Svarade 3 aug. 2017
Hi Jessica! I can't thank you enough for writing us a review! And I'm so glad dinner was excellent! We're working very hard on our TripAdvisor reviews, specifically in our restaurants. It's reviews like yours that very much appreciated! I'll be sure to share with Ceiella that you mentioned her :) Best, Carly Perreaud, Marketing Manager, Belhurst Castle
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Denna underbara historiska slott har vacker utsikt över Seneca Lake. Rummen och balkong är fantastisk och levereras med en gratis vin kran på andra våningen. Måste bo på ett slott sidan till få den verkliga känslan av klassiska kungligheter. Edgar's steakhouse jättegott! Vi komme
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Svar från BelhurstCastle, Manager för Belhurst Castle
Svarade 1 aug. 2017
Hello, Thank you for taking the time to write a review from your recent stay at Belhurst Castle! We agree - a stay in the Castle Chambers is a one-of-a-kind experience, and we're so glad that you enjoyed staying with us. We can't wait to see you again for another romantic getaway! Best, Carly Perreaud, Marketing Manager, Belhurst Castle
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Stannade av för en vinprovning 🍷and njöt av deras Meritage och Pinot Griot. Vacker plats att besöka och promenera runt i bättre väder. Skulle åka dit igen och ta lite tid att gå på trädgård. Restauranger också tillgängligt på anläggningen.
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Svar från BelhurstCastle, Manager för Belhurst Castle
Svarade 31 juli 2017
Hello! Thank you for taking the time to send us your feedback regarding your visit to Belhurst Castle! We're so glad you enjoyed some of our Belhurst Estate wines. We look forward to seeing you again soon! Best, Carly Perreaud, Marketing Manager, Belhurst Castle
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Föregående
Kategorier på album
Alla bilderResenärSvit och rumMiddagPool och strand
The windows...looking east, provide a wonderful view of Seneca Lake.
Two-person jacuzzi in our room
View from the Billiard Room balcony. A glass of reisling, your significant other, Seneca Lake, o
bathtub in middle of bedroom?
Tower Suite tub
Föregående
This is an extremely overrated hotel, on hold forever, arrive at location only to find check in is elsewhere, very tired furnishings, etc. The bath was clogged, and when I told the reception, she said she was sorry. And that was it! Very weak breakfast and coffee was thin. I would recommend never coming here.
How can I write a review? We had a reservation for over two months bought and paid for. Arrived after a 7 hr trip to celebrate our anniversary only to find out they screwed up our reservation and we were totally screwed. I would recommend NO ONE staying here every. And when you call, they don’t answer. Over 45 mins on hold with no answer. Had to call the restaurant to actuallly speak to a real person
Hi Janet, Thank you for taking the time to provide your feedback regarding your recent stay at Belhurst. We do apologize that your accommodations were incorrect. That is completely our mistake and we're very sorry it happened. We did offer to find you accommodations at another area hotel and we did give you a different room at our sister property, White Springs Manor free of charge, but know this was a different room than you originally requested. We had planned to offer you a complimentary bottle of champagne at your dinner reservation in Edgar's Steakhouse for your anniversary, but found out you had cancelled your reservation, which we do understand why after what had happened. Thank you again for your feedback, which is greatly appreciated. Regards, Carly Morabito, Marketing Manager, Belhurst Castle
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Air conditioning in the castle rooms?
Yes there are. But because the castle is historic they can't alter the structure so the AC is a window unit.
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Great review Renee. Quinn is an awful person. We have advised several friends not to get married at the Belhurst because of that man. The Belhurst has no idea how much money they are losing b/c of Quinn. I cant believe his is still employeed there. His own employees told us they cant stand him!
It is unfortunate that Quinn is still there and has not changed his demeanor. When I spoke with the General Manager she advised that she would be speaking with Quinn; however, it is apparent that he hasn't gotten any better. I feel sorry for the owners whom I have been told are wonderful and caring people. To the owners and general manager: It's obvious you need help turning this around. If you need help in employee morale and engagement let me know. It is what I do! You have a spectacular place, but without by in from your employees your business will continue to suffer.
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is it pet friendly
Due to the historic nature of the castle, no pets are allowed.
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Föregående
12
FöregåendeNästa
11
PRISKLASS
84 US$ - 338 US$ (Baserat på genomsnittspriser för ett standardrum)
KALLAS OCKSÅ FÖR
belhurst - chambers in the castle hotel geneva
PLATS
USANew YorkFinger LakesGeneva
ANTAL RUM
47
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