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Centerstone Plaza Hotel Soldiers Field - Mayo Clinic Area

Resenär (29)
Svit och rum (21)
Middag (9)
Certificate of Excellence
Om
Läge
Renlighet
Service
Standard
Certificate of Excellence
Hotellbekvämligheter
Pool
Fri parkering
Restaurang
Fitnesscenter med gym/träningsrum
Kostnadsfritt höghastighetsinternet (wifi)
Rumservice
Frukost ingår
Bar/lounge
Affärscenter med tillgång till internet
Anpassat för rullstol
Bankett-rum
Bubbelpool
Busstransfertjänst
Flerspråkig personal
Flygplatstransport
Frukost tillgängligt
Husdjur tillåtna (hundar/husdjur välkomna )
Inomhuspool
Kemtvätt
Konferensanläggningar
Mötesrum
Rökfritt hotell
Tvättrum för självbetjäning
Tvättservice
Uppvärmd pool
Visa fler
Rumsegenskaper
Familjerum
Handikappanpassade rum
Kylskåp på rummet
Luftkonditionering
Mikrovågsugn
Pentry
Rökfria rum
Sviter
Bra att veta
TYP AV HOTELL
Bostadsområde
Klassiskt
HOTELLKLASS
Plats
Helhetsvy
80Ganska promenadvänligt
Bedömning: 80 av 100
11restaurangerinom 0,5 km
3sevärdheterinom 0,5 km
Omdömen med mera
545omdömen
70bilder
7F+S
0 rumstips
Medlemsbetyg
  • 256
  • 155
  • 61
  • 35
  • 39
Tid på året
Resenärstyp
Språk
  • Fler språk
  • Filtrera
  • Svenska
De här omdömena har maskinöversatts från engelska. Vill du visa maskinöversättningar?
Jag har varit i Rochester många gånger som en patient på Mayo Clinic och jag har att säga händer ner att min vistelse här på Centerstone var den bästa jag någonsin haft i Rochester. . Det var ett pentry i mitt rum ger mig denna förmåga att ha måltider i mitt rum och vara bekväm
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Svar från mysalz, Owner för Centerstone Plaza Hotel Soldiers Field - Mayo Clinic Area
Svarade 9 aug. 2017
Thank you for taking the time to share your wonderful stay with us at Centerstone Plaza Hotel Soldiers Field - Mayo Clinic Area. We couldn't be happier to hear that we have provided you the best accommodations you have ever had in Rochester. We are so glad that our Extended Stay Suites have been perfect for all of your needs allowing you the opportunity to cook your own meals and offering you a relaxing and comfortable stay while you recovered. We can't wait to share your wonderful comments on how amazing and courteous all of our staff was. They love to hear how much their compassion is appreciated by our guests. We are thrilled to hear that you were able to enjoy our express shuttle service that we offer to only our guests from 5:30am to 10pm everyday. We are so glad they were able to get you to and from all of your appointments whenever you needed transportation as well as the pharmacy when needed. Thank you so much for your recommendation to others, we appreciate it more than you could ever know. Thanks again for your kind words and we hope to see you again soon at your home away from home. Sincerely, Myron Salz
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Stannade i 12 dagar medan i stan på Mayo Clinic. Skulle vara glad att bo igen. Personalen var mycket tillmötesgående och transfer är utmärkt. Alla drivrutiner är mycket trevliga och gå utöver.
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Svar från mysalz, Owner för Centerstone Plaza Hotel Soldiers Field - Mayo Clinic Area
Svarade 1 aug. 2017
Thank you so much for sharing your wonderful review with us. It makes us extremely happy to hear how accommodating all of our staff was and you found our express shuttle service to be an A+ service. All of our drivers are wonderful and love to hear how much our guests appreciate all that they do. We can't wait to share your comments with all of them. We are thrilled to hear that you enjoyed your stay with us and we looking forward to seeing you again soon at Centerstone Plaza Hotel Soldiers Field. Sincerely, Myron Salz
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We made reservations tre månader i förväg för rörelsehindrade rum med duschkabin, informerades om att det skulle vara några problem att få en, efter att ha hip byte. Bodde där en natt i veckan innan detta besök, flyttade bokning två dagar upp men var igen försäkrade denna typ av
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Svar från mysalz, Owner för Centerstone Plaza Hotel Soldiers Field - Mayo Clinic Area
Svarade 13 juli 2017
Thank you for sharing your recent experience with us at Centerstone Plaza Hotel Soldiers Field - Mayo Clinic Area. It saddens us to hear that your stay with us was not as we would expect you to have experienced. Please accept our sincerest apologies that the specific guestroom you had requested was not available. As you know with Mayo Clinic Appointments, sometimes you are not aware of additional appointments that may arise causing your reservation to be extended. One of our policies we have at Centerstone is to never make a guest move rooms during their stay with us unless they have requested to do so. Once you check into our hotel we ensure you have a room for the entire duration you would need to stay in Rochester. We apologize if you were never informed of our policy. We are sorry to hear about the condition you found your guestroom. We have our housekeeping and maintenance staff reviewing your comments again to go over how they were handled while you were our guest. When maintenance came up to the room on Monday to look at the carpet they were able to dry the area that got damp, we are sorry that they were not able to resolve the issue for you. After speaking with our housekeeping manager it was brought to our attention that the guests prior to you were using Bengay and we are looking into options to remove the scent from the room. All of our guestrooms, including our handicap accessible guestrooms do have a desk and ergo chair. We are looking into why your guestroom had this removed prior to your arrival. We are sorry that the front desk did not handle your situation properly and we are reviewing your experience with all of them to ensure that this is an isolated incident. Our protocol was in place to switch your guestroom to another handicap accessible guestroom on Tuesday and we apologize that this did not occur as it was planned. We are happy to hear during your previous stays your experience was as we would expect our guests to have. We are so glad that you enjoy the express shuttle service and all of our shuttle drivers are extremely helpful. Again, please accept our sincerest apologies and we hope that you will give us a second chance in the future. Sincerely, Myron Salz
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Vi har bott på Centerstone Plaza många gånger ibland i flera månader på en tid medan du besöker de Mayo Clinic. Den mini apartments är rena och sängarna är bekväma. Personalen är mycket vänlig och servicen de ger mellan hotellet och den klinik är fantastisk. Det finns en
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Svar från mysalz, Owner för Centerstone Plaza Hotel Soldiers Field - Mayo Clinic Area
Svarade 12 juli 2017
Thank you so much for sharing your recent stay with us at Centerstone Plaza Hotel Soldiers - Mayo Clinic Area and it makes us very happy to hear that you have stayed with us so many times! We are thrilled to hear that our extended stay suites were perfect for your guestroom needs and you were able to relax in our comfortable beds. We can't wait to share your wonderful comments about all of our staff being very friendly and the service that they all provided you while staying with us. They love to hear how much our guests appreciate all that they do. We are so glad that you were able to let us do all of your driving to and from the Mayo Clinic as well as local restaurants during your stay. We will let all of our drivers know how much you appreciated all that they did. Thank you again for sharing your amazing review with all of us. We hope to see you again soon. Sincerely, Myron Salz
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Bra service! Jen, som arbetade under natten när vi behövde en rum på den sista minuten var fantastiskt! Morgonen besättning befann vi oss ett rum som skulle ta vår hund som väl nästa dag vid samma kurs! Fantastiskt! !
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Svar från mysalz, Owner för Centerstone Plaza Hotel Soldiers Field - Mayo Clinic Area
Svarade 12 juli 2017
We are so happy to hear about the great service that you experienced with us at Centerstone Plaza Hotel Soldiers Field - Mayo Clinic Area. We can't wait to share your comments with Jen and the rest of the front desk staff on how awesome and helpful they were. We loved hearing about your awesome stay and we hope to see you again soon. Sincerely, Myron Salz
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Föregående
Kategorier på album
Alla bilderResenärSvit och rumMiddagPool och strandFamilje- och lekområden
Bilden tillhandahållen av ledningenCenterstone Plaza Hotel Soldiers Field - Mayo Clinic Area
Guest room
Le posate nel pensile della cucina
Bathroom with shower to the right
Shower
Chair, desk, fridge, microwave
FöregåendeNästa
12345
Is it smoke free rooms? When it says smoking queen does it literally mean you can smoke in the room?
Yes you can smoke in the room if you get a smoking room
1 röst
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How many blocks to the Mayo Clinic
Our hotel is 4 blocks from the Mayo Clinic. It takes our courtesy vans about 2 minutes to drive from our front door to the front door of the Mayo Clinic.
3 röster
What time does the downtown shuttle begin in the morning? My husband has an appointment at 7am at Mayo Clinic.
Our on-request courtesy van service begins at 5:30am daily and runs until 10:00pm.
1 röst
Hi, I'm trying to find out if the accessible rooms have stove-tops as well as fridge and microwave.
In the furnished rooms behind the main building of Centerstone, yes, they do. It's like a furnished one-bedroom apartment with everything you need -- refrigerator/freezer, dishwasher, microwave, oven with stovetop, kitchen drawers stocked with silverware, plates and cups, coffee maker, plenty of storage for one person, flat-screen tv, bathroom, good-sized living room, small dining room with table/chairs, bedroom with closet and dresser, and more. My wife is (hopefully) wrapping up her six-week stay here, and she's loved it!
1 röst
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Good evening, you are allowed to hold your toddler while traveling on the shuttle. Please let us know if you have any additional questions. Thank you and see you soon.
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FöregåendeNästa
12
FöregåendeNästa
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PRISKLASS
138 US$ - 166 US$ (Baserat på genomsnittspriser för ett standardrum)
KALLAS OCKSÅ FÖR
best western plus soldiers field tower hotel rochesterbest western rochesterrochester best western
KALLADES TIDIGARE
Best Western Plus
PLATS
USAMinnesotaRochester
ANTAL RUM
214
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