Stayed 1 nt May 2022 in upstairs room A. We didn't know this upstairs area is akin to a hostel with shared bathroom, livingroom and kitchen. Customer service, communication and housekeeping is very poor. The bathroom was dirty (we wore rubber slippers to shower), an old dirty pair of sandals found in bottom drawer and there was a hole in the wall by the vanity; bedroom was dirty (rubbish from previous occupant found under bed and in the mini frig), bedroom itself is unfinished with unpainted drywall ceiling and walls, no closet doors and some electrical sockets didn't work. Can't speak for the other bedrooms. Bed was comfortable and there's a newish ceiling fan/light (blades were dusty) and miniblinds, a/c unit worked, mini frig in room was handy, nice lanai. Nicely furnished livingroom w/tv, kitchen still needs work and better cleaning (found gecko carcass in middle of kitchen floor). Another tenant stayed in room B, arriving a day before us. She said the place was really dirty when she arrived and spent at least half an hour cleaning it herself. Housekeeping only stayed for 5 minutes. Only 1 bath towel per person, but the housekeeper was found outside the front house and we went over to get add'l bath towels. Hand towels and face towels not supplied. The coded bedroom door lock worked well, though the front door was wide open when we arrived and we weren't given the code for it (got it from the other tenant). The location was decent with off-street parking and wifi. I'd say it's still a work in progress, but just noticed pictures posted on another site from a year ago of the unfinished room A showing progress has not been made in that length of time. Might be okay for larger family on a budget when occupying all 3 upstairs bedrooms and having the space to yourselves.…
We have stayed in many 3* rooms over our extensive travels but have never stayed in a place as filthy and disgusting as this place. If we could give it negative numbers, it would still be too high. It begins with the owner, who was rude and unhelpful from checkin to discussions over the cleanliness of the room. She hung up on my wife when we called from the car the next day to discuss our experience. In these times of COVID and vendors being extra cautious, this place was so dirty that even arriving at 1 am after travelling all day, we slept in our clothes on top of blankets we brought with. You have all been warned. By the way, the cleaning fee was still charged. The garbage was full of crap, the kitchen had food crumps on the counter. Gross and very unsanitary.
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