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TownePlace Suites Fort Wayne North

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Svit och rum (31)
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Specialerbjudande:Paketerbjudande
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Omdömen med mera
167omdömen
71bilder
3F+S
0 rumstips
Medlemsbetyg
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De här omdömena har maskinöversatts från engelska. Vill du visa maskinöversättningar?
Till att börja med detta är ett mycket trevligt hotell. Med det sagt det finns en hel del trevliga hotell där ute som har bestämt sig att bryta den bank. Jag bokade detta eftersom min fru och jag var mötes- och min son och hans fästmö och de erbjöd " suites. " Jag gör inte
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Svar från Dana M, General Manager för TownePlace Suites Fort Wayne North
Svarade 3 aug. 2017
Thank you for taking the time to provide us feedback from your recent stay. I am glad to see that the location worked well for your travels, but I am very sorry to see that we did not meet your expectations for a suite and you felt our prices were high. As an extended stay property all of our rooms are considered suites due to the full kitchen in each room option. Most of our rooms are the Studio set up that you have seen with either the one king bed or two queen beds in one big room. Our upgraded room option is the One Bedroom Suite that has a separate room for the one king size bed. Our prices stay comparable to the other mid-level hotels in the area like the Hampton Inn, Fairfield Inn, or Hyatt Place, and they do vary per day based on our demand. I sincerely appreciate your comments regarding our breakfast attendant. She will receive credit towards our regular associate incentive program thanks to your positive feedback. I sincerely hope that you will choose to stay with us again the next time your travels bring you to the Fort Wayne area.
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Personalen var fantastisk. Vänlig och hjälpsam. Ingen väntetid att checka in. Vårt rum var stort, rent, och bekväma. Frukosten var inte de bästa någonsin men det var inte illa. Och det var gratis. Hotellet ligger i ett bra ställe för Fort Wayne. Utcheckningen var enkelt.
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Svar från Dana M, General Manager för TownePlace Suites Fort Wayne North
Svarade 18 juli 2017
Thank you for taking the time to provide us feedback from your recent stay. I am so glad to see that our location, amenities, and staff met your needs during your recent travels. I am sorry that our Continental Breakfast did not better meet your expectations, but I certainly hope that you were able to find something to start your day off on a good step with our selection. We certainly hope to see you again the next time your travels bring you to the Fort Wayne area.
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Rent inne och ute. Sängarna är bekväma. Våra Top Täcket var inte rena, såg fläckar på dem, gjorde inte att använda det sätta det på den våningen för städning. Kök skrymsle är trevlig, kommer med en uppsättning grytor och kastruller, bestick. Stor kyl inte din standard rum
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Svar från Dana M, General Manager för TownePlace Suites Fort Wayne North
Svarade 28 juni 2017
Thank you for taking the time to provide us feedback from your recent stay. I am glad to see that the location of the room and most of the amenities were to your liking. I sincerely apologize for the stains that you encountered on the comforter. Your feedback has been shared with our housekeeping team in an effort to ensure that this is an isolated issue that is corrected moving forward. I am very sorry to see that you were dissatisfied with our continental breakfast offerings. We do have to follow the TownePlace Suites brand standards for our breakfast options. We offer hot items of egg patties and sausage patties Monday through Friday and waffles over the weekend Saturday and Sunday. Please let me again apologize for the issues that you encountered upon arrival. As I explained during your check in, we do accept cash payments, but we must have a valid credit card on file that can be authorized for the room charge, tax, plus $20 to $50 extra per night in case of incidentals. Incidentals can include phone calls made in the room, snacks and drinks purchased, pet fee, as well as smoking fees or other damages to the room. Using a regular credit card as you did, you typically do not see this authorization. If you were to use a debit card, the authorization would hold funds in the account and show as a pending charge. With either type of card any remaining authorization after the payment has been processed will drop off of the account in 5 to 7 business days depending on your banking system. If we receive full payment in cash or on a different card upon checkout the full original authorization will release. I understand that you were frustrated having taken out the cash to pay for the room before arriving to our property, and I am very sorry that we do not have flexibility on this policy as we have to protect our hotel and ensure that the full charges can be paid prior to issuing guest room keys. While most hotels will have similar policies, it is always good to call ahead with these type of questions before carrying only cash. We are always happy to answer these questions at any time. Again, thank you for your time and feedback. We certainly hope that you will choose to stay with us again the next time your travels bring you to the Fort Wayne area.
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Vi bodde på detta hotell för resor till Warszawa område. Vi hade ett rum med 2 queen size-sängar. Rummet var rymligt, dessutom den vanliga TV och stol, rummet och en härlig matsal bord med fyra stolar. Även om vi inte använde de kök faciliteter, det var mycket rent och trevligt.
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Svar från Dana M, General Manager för TownePlace Suites Fort Wayne North
Svarade 17 maj 2017
Thank you so much for taking the time to provide us feedback from your recent stay. I am glad to see that you enjoyed your time with us. I am happy to relay that we are looking forward to improvements in our outdoor seating area that you were already able to enjoy. In June we will be updating our outdoor furniture with new cushioned seating to make reading a book and enjoying coffee in the nice weather even more pleasant. We look forward to seeing you again the next time your travels bring you to the Fort Wayne area, and we certainly hope that you will enjoy these improvements.
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Vi använde Marriottpoäng att bo här. Mycket nära till Glenbrook Square Shopping Mall. Gratis parkering, inomhuspool, gym, gratis frukost (bröd, bagels, muffins, våfflor, flingor och hårdkokta ägg) . Halls hade en ny matta lukt, poolområdet var mycket trevligt. En stjärna dras
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Svar från Dana M, General Manager för TownePlace Suites Fort Wayne North
Svarade 6 apr. 2017
Thank you for taking the time to provide us feedback from your recent experience at our property. I am so glad to see that you enjoyed the property and most of our amenities. Please let me sincerely apologize for the issue that you encountered with not having enough towels. We supply the complimentary guest room amenities according to the TownePlace Suites standard of three sets of towels per room. Because more often then not the number of guests in the room is inaccurate, we do not supply additional amenities and extra towels unless requested in order to conserve resources and minimize our environmental impact with less waste and laundry. As a valued Marriott rewards member, you can use the Marriott App to complete a mobile check in for your reservation as well as request additional complimentary amenities be placed in the room prior to your arrival. Unfortunately, in the evenings we typically only have one associate working at the front desk. While we are always happy to help, we may be working with other guests at the front desk that could prevent us from being able to step away to deliver additional towels. I sincerely apologize for the inconvenience that this has cause. I understand why this was frustrating for you. Please help us plan ahead for your needs by adding the additional requests either when you book the reservation or through the Marriott Mobile Requests. We would be happy to supply the room with the exact amount of towels that you need ahead of time to eliminate frustration and any inconvenience during your time with us. We hope that you will choose to stay with us again the next time your travels bring you to the Fort Wayne area and take advantage of the convenience of our Marriott Mobile capabilities.
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Föregående
Kategorier på album
Alla bilderResenärSvit och rumMiddagFöretagscenter och evenemangsrum
Kitchen
Worn furniture in Room 413
Room 420 Bathroom
Room 420 Bedroom
Room 420 Office/Livingrm
FöregåendeNästa
1234567
Do you have a whirlpool/hot tub in the pool area?
Unfortunately, no we do not have a whirlpool/hot tub in our pool area. We just have the indoor pool available.
0 röster
outdoor pool
We have an indoor pool here at our property open all year round.
0 röster
Is it walker friendly to the mall, restaurants etc?
Our property is in close proximity to many restaurants and an indoor mall. There are at least 4 restaurants within walking distance. The mall and many other restaurants are within a two mile radius.
0 röster
FöregåendeNästa
11
PRISKLASS
123 US$ - 214 US$ (Baserat på genomsnittspriser för ett standardrum)
PLATS
USAIndianaFort Wayne
ANTAL RUM
89
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