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The Glenridding Hotel

Resenär (142)
Svit och rum (50)
Middag (6)
Om
Läge
Renlighet
Service
Standard
Hotellbekvämligheter
Pool
Fri parkering
Restaurang
Kostnadsfritt höghastighetsinternet (wifi)
Rumservice
Affärscenter med tillgång till internet
Barnpool
Bastu
Husdjur tillåtna (hundar/husdjur välkomna )
Inomhuspool
Konferensanläggningar
Mötesrum
Offentligt wifi
Tvättservice
Uppvärmd pool
Visa fler
Rumsegenskaper
Familjerum
Rökfria rum
Bra att veta
TYP AV HOTELL
Centralt beläget
Fina utsikter
HOTELLKLASS
Plats
Helhetsvy
55Ganska promenadvänligt
Bedömning: 55 av 100
11restaurangerinom 0,5 km
1sevärdhetinom 0,5 km
Omdömen med mera
509omdömen
162bilder
6F+S
0 rumstips
Medlemsbetyg
  • 216
  • 155
  • 65
  • 34
  • 39
Tid på året
Resenärstyp
Språk
  • Filtrera
  • Svenska
De här omdömena har maskinöversatts från engelska. Vill du visa maskinöversättningar?
Vi bokade detta hotell eftersom det meddelades som hundvänlig, men vad är inte klar är att hundar inte är tillåtna i matsalen! Vi fick betala £ 2 . 50 Per magasin för frukost som ska levereras till rummet ( vi stannade i 2 nätter ) eller vi skulle ha tvingats till har lämnat
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Mycket bekväma hotell med bra faciliteter och en underbar plats. Kort promenad nedför till färjan för ångfartyg ämnade att komma till Howtown eller Pooley Bridge. Lätt tillgång till några fantastiska promenader. The village of Glenridding är väl värt ett besök.
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Bokade 2 nätter vistelse på £ 390 vara&vara. Vi valde detta en på hade en uppvärmd swimmingpool. Vid ankomsten, var receptionisten inte alls hjälpsamma. Vi var tidiga och tog en simtur. Poolen var mycket kall ( frågade henne vad temperaturen var och sa till 29c ) inte exakt som
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Svar från ElizabethGlenridding, General Manager för The Glenridding Hotel
Svarade 27 juli 2017
Dear D W I would like to say I was shocked by this review but I knew it was coming after you have wrote several different versions on many of our social sites. I would like to take the opportunity to apologise that we didn't meet your expectations on this occasion we do go above and beyond to make all our guests stay comfortable as possible but sometimes we do fall short and this can be due to individual expectations. I have full knowledge of your stay as I came into contact with you on several occasions. Firstly you originally booked a 7 night stay and less than 24 hours prior to arrival we were asked to amend to 5 nights which was amended without question. On arrival you complained that you didn't realise that their were steps to certain areas i.e. The swimming pool, the receptionist assured you we could assist you by using another route without the 2 sets of 3 steps, you were still not satisfied. At this point I asked the receptionist to show you your room which was located on the second floor and had a lift direct to your room. She then gave you the option of reducing your stay to 2 nights as it's a weekend and a minimum 2 night stay (this Was a goodwill gesture on our part as your booking was non amendable at this point). Room 20 is a suite that sleeps up to 4 people it boasts a super king bed a seating area and a children's separate bedroom. Included is 2 televisions, a docking station and a chalkboard wall in the children's room. The bathroom has two washbasins, a duo bath and a separate walk in shower this room is certainly not small nor basic as you have stated in this review. The swimming pool temperature is set at 29 degrees and as the plant room was flooded it was fitted with state of the art equipment which is over specified for the size of the pool, this means that the pool will remain in perfect working order. We adhere to the recommended maximum temperature for commercial pools. Pools with water that is too warm can be harmful to swimmers in a number of ways dehydration, muscle cramps and overheating of the body are just some of the complications swimmers can suffer from when the water is too warm. Water chemistry is another factor that comes into play when the water is too warm it is very problematic to treat warm water with chemicals. Bacteria, algae and other organisms thrive under warm water conditions this is obviously harmful not just for swimmers. For recreational pools the recommended maximum is 29°C. When you came to reception you were explained to regarding The Garden Room restaurant and taken to Beckside Bistro which is not located near to the bar area. I actually came to you and asked if I could take your order in which you abruptly declined. You then went to the bar to order only a bowl of chips and a bowl of onion rings. To say the food is 'horrible' is somewhat unjust when not experiencing any main course. Our feedback from many customers is that the food is of an high standard so urge people reading your review to take your comment with a pinch of salt. On the Saturday evening I was on duty and at the reception with the door open most of the night and can honestly say there were not crowds or noise outside the property. The village of Glenridding is a quiet village not a high street where 'crowds of people outside drunk and swearing' it certainly was not the case that evening. Most of our customers are families and hikers and not their style to binge drink and cause a nusiance on our quiet street. We look into complaints individually and take them very seriously we welcome feedback as we are always looking to improve. However, the comments in your reviews are unfounded. We did go above and beyond to make your stay comfortable, I can only apologise that this hotel was not for you but after reading your other reviews it is evident that it is reoccurring issue for you. Once again I apologise we failed to meet your expectations on this occasion and wish you all the best.
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Vi bodde här för 2 nätter medan jag deltog i ett bröllop "i närheten" på värdshuset på sjön. Rummet var bekvämt, om än lite 'mys', och helt rent. Vi hade utsikt över den stora vägen, men det fanns ingen märkbar buller från gatan. Vi åt i på undervåningen bar på vår första kväll
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Min man och jag har precis kommit tillbaka från en två nätters vistelse på Glenridding Hotel, en njutning från våra barn för våra 38:e bröllopsdag. Vi bodde på detta vackra hotell på vår smekmånad alla dessa år sedan. Vårt rum var helt perfekt, så väldigt rent, massor av
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Föregående
Kategorier på album
Alla bilderResenärSvit och rumMiddagPool och strand
Bilden tillhandahållen av ledningenThe Glenridding Hotel
Spacious Executive Rooms
Bilden tillhandahållen av ledningenThe Glenridding Hotel
'Standard' rooms that are anything but..
View
View from my room. Building works going on in the background, no noise issues just spoiled the v
View from my room
FöregåendeNästa
12345610
is this hotel near the inn on the lake ... thanks
Hi. Yes it is.
0 röster
Visa alla svar
Yes, quite close
0 röster
Does anyone know of any hairdressers close by to this hotel?
sorry not sure about this one, contact the hotel direct I am sure they will be able to help
0 röster
Visa alla svar
Plenty
1 röst
Visa alla svar
Looking to stay 2 nights in may,like contemporary,which room would be best to select with lake view ?.
FöregåendeNästa
12
FöregåendeNästa
11
PRISKLASS
130 US$ - 225 US$ (Baserat på genomsnittspriser för ett standardrum)
KALLAS OCKSÅ FÖR
best western penrithpenrith best western
PLATS
StorbritannienEnglandLake DistrictGlenridding
ANTAL RUM
36
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