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Summit Swiss Heritage Hotel & Spa

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15/9A Gandhi Road Near Circuit House, Darjeeling 734101 Indien Visa på karta
Namn/adress på det lokala språket
BEKVÄMLIGHETER
Kostnadsfritt internet
Fri parkering
Frukost ingår
Restaurang
Flygplatstransport
Rumservice
Sviter
3-stjärnigt boende
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Hotellklass
Kontaktinformation
Bekvämligheter
HOTELLEGENSKAPER
Restaurang
Rumservice
Kostnadsfritt internet
Fri parkering
Frukost ingår
Busstransfertjänst
Concierge
Flygplatstransport
Frukost tillgängligt
Kemtvätt
Tvättservice
Bar/lounge
Spa
Kostnadsfritt höghastighetsinternet (wifi)
Typ av hotell
Spa
Rumstyper
Sviter, Familjerum, Handikappanpassade rum
Hotellklass
Kontaktinformation
Typ av hotell
Spa
Rumstyper
Sviter, Familjerum, Handikappanpassade rum
Antal rum
10
Prisklass
46 US$ - 113 US$ (Baserat på genomsnittspriser för ett standardrum)
Plats
Indien > Västra Bengal > Darjeeling District > Darjeeling
I närheten
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Omdömen med mera
309omdömen
399bilder
18F+S
0 rumstips
Medlemsbetyg
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  • 112
  • 35
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  • 22
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Hitta omdömen som nämner
De här omdömena har maskinöversatts från engelska. Vill du visa maskinöversättningar?
Hotel är i bra läge. Bara 10 minuters promenad till mall Road. Men herregud detta hotell behöver översyn! ! Bra storlek på rum men behöver renovering vid tidigast. Restaurang mat måste förbättras. Sett bättre i Gangtok av samma hotel group. Personalen är otroligt bra. Tack gode G
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Svar från Deepshikha-DS, Guest Relations Manager för Summit Swiss Heritage Hotel & Spa
Svarade 14 juni 2017
Dear Guest, Namaste! Thank you for sharing your review on TripAdvisor. Summit Swiss Heritage Hotel is indeed the oldest hotel in Darjeeling and when Summit took over the property the hotel was in a run down condition and the charm of Darjeeling Yesteryear had lost its glory. It was then, Summit saved the property by renovating its interiors and exteriors and by working on its ambiance and as it is a heritage hotel Summit have always tried to preserve its antique looks, though the facilities and amenities provided are all modern. Summit has now bigger plans for this heritage property and I am sure you would love to experience the change. We have come a long way just because of our guest valuable feedback only, as it has helped us in improving our services and ultimately the guest experiences. I have shared your review with the entire team and they have promised to put extra effort in making every guest stay memorable. The entire reception team were happy to hear from you and thanked you for your kind words of appreciation. We really look forward to your visit in the near future and the opportunity to create a WOW moment for you. Yours in Hospitality, Guest Relations Manager Summit Hotels and Resorts Reservations: +91 8388877888 info@summithotels.in
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Hotellets läge är mycket bra . Maten var kvaliteten utmärkt. Både frukost och middag var jättegott. Du kan det se av den hela staden från detta hotell. Rummen är mycket ren alla har en värmare. Totalt sett var vistelsen jättebra!
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Svar från Deepshikha-DS, Guest Relations Manager för Summit Swiss Heritage Hotel & Spa
Svarade 30 maj 2017
Dear Guest, Namaste! Thank you for taking the time to share your experience at Summit Hotels and Resorts on TripAdvisor. I am delighted to read about your impressions about the quality of our property combined with the personalized service we extend to our guests. We always make sure of taking care of your comfort and leisure.Your words of appreciation shall go a long way to motivate them to continue to deliver a high level of service to our valued guests. We wish to be at your service again and look forward to welcoming you in the near future. Yours in Hospitality, Guest Relations Manager Summit Hotels and Resorts Reservations: 8388877888 info@summithotels.in
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Vänlig personal ständigt redo att leta efter dina behov. Vacker utsikt över bergen. Rum, rent och bekvämt. Mycket bra läge. Hade några rören och vattenproblem som deltog att snabbt.
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Svar från NidhiNahata, Public Relations Manager för Summit Swiss Heritage Hotel & Spa
Svarade 13 maj 2017
Dear Guest, Namaste! Thank you so much for taking out your precious time to post a review on TripAdvisor about our hotel. It has been our privilege to have you stay with us. We have always been earnest in our endeavor to extend the very best of the Summit to our guests. Thank you so much for appreciating our people, services and property. We are glad to know that you had a comfortable stay with us and thoroughly enjoyed the true spirit of Summit Hospitality. Your words of appreciation have been conveyed to the entire staff members for the services rendered by them during your stay. We look forward to welcome you back soon on your next visit to Darjeeling and assure you of our best services and attention at all times. Yours in Hospitality, Public Relations Manager Summit Hotels and Resorts Reservations: 8388877888 info@summithotels.in
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Vi åkte till Darjeeling i slutet av april och efter en hel del smärtsamma noggrant övervägande vi valde detta fastighet främst eftersom de flesta av våra andra föredrog fastigheter (den centrala, Summit Yashasree etc) var fullbokade. Att vara ärlig, vi var lite besvikna med allt
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Svar från Deepshikha-DS, Guest Relations Manager för Summit Swiss Heritage Hotel & Spa
Svarade 30 maj 2017
Dear Guest, Namaste! Thank you for your recent stay and for the detailed feedback about your experience with us. Please accept my sincere apologies about the incidents you’ve highlighted in your review. I have already addressed the importance of unobtrusive service with the entire team. We understand that it is vital to deliver clear communication for delivering a seamless, efficient experience and I am sorry if any of us could not meet your requirements. We will continuously train and coach our team, so that the overall experiences of our guests are in line and in exceeding guest expectations. I understand that we could have gone a long way in making your stay better and we kindly, request you to give us one opportunity to be at your service so that we can improve upon this experience of yours. Looking forward to your return. Yours in Hospitality, Guest Relations Manager Summit Hotels and Resorts Reservations: 8388877888 info@summithotels.in
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Vi gick i en liten grupp för 2 dagar i början av maj 2017 .
Fastigheten ligger 15 minuter på gångavstånd från Darjeeling Mall. på J N Gandhi Road. Det finns stugor och rum allt tillverkat av trä från toppen till botten. Detta är 102 år gamla egendom som har bevarats med omsorg.
H
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Svar från NidhiNahata, Public Relations Manager för Summit Swiss Heritage Hotel & Spa
Svarade 13 maj 2017
Dear Guest, Namaste! Thank you for choosing to stay with us at the Summit Hotels and Resorts and for your valuable feedback on this forum. It feels delighted to know that we could win your heart in terms of spacious and luxurious rooms, courteous and helpful staffs, and the location of the hotel and that you would come back again and stay with us in the near future. Your words of encouragement will be shared with the entire team.We are glad that every aspect of your stay was made pleasant and our team was able to make you feel comfortable. Thank you for your patronage and recommendations. We very much look forward to the opportunity of welcoming you back to Summit Hotels & Resort. Yours In Hospitality, Public Relations Manager info@summithotels.in/8388877888
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Föregående
Kategorier på album
Alla bilderResenärSvit och rumMiddagFamilje- och lekområden
this large spider was found in bathroom in SINOLCHU cottage
Bilden tillhandahållen av ledningenSummit Swiss Heritage Hotel & Spa
Room
Morning mist and Kanchanjanga
Kabru Cottage
Föregående
Hello - I am visiting in late Jan early Feb 2019. Do the fireplaces in the bedrooms work? WhHich rooms have them? Thank you!
No, I don't think the fireplace in the bedroom works.
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Does you hotel allows unmarried couples.?
Not sure,at the time of check-in they are looking for only one photo identity proof.
1 röst
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All booking sites r saying that this hotel is 3 star. Swiss hotel website is showing that this hotel is 4 star rating. Which is true? Secondly, r the rooms n toilets well maintained and is there kidz zone?
Namaste! Thank you for your query. Summit Swiss Heritage is a 104 years old heritage hotel and a charm of Darjeeling Yesteryear. May be you will not find the rooms and bathrooms as luxury as 3 or a 4 star hotel but we guarantee a 5 star services in making your stay a memorable one. We will go out of our ways in making our esteemed guests delighted throughout their stay. We do not have a kids zone but we have a lawn and a good open area inside the hotel premises. Please do not hesitate to get in touch with us. Regards, Deepshikha Sherpa Guest Relations Manager Summit Hotels & Resorts Reservations: +91 8388877888 info@summithotels.in
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hi, I have booked a double room on feb 16th to 18th. what will be the approx temperature at that point.
Namaste! Thank you for your query. February month in Darjeeling is still cold and the temperature varies between 6-10 degrees. Please pack some warm clothes to beat the chill weather of Darjeeling. Looking forward to meet you soon. Regards, Deepshikha Sherpa Guest Relations Manager Summit Hotels and Resorts Reservations: +91 8388877888 info@summithotels.in
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hello there, I have booking on December 2nd. I am flying to Bagdogra. Can you please help and suggest best way to reach hotel and an estimated cost of taxi.
Sharing a Taxi from Bagdogra is cheapest way (Rs. 250 per person) to reach Darjeeling Taxi Stand.. but you will have to walk upward for good 5 minutes to reach Summit Swiss Heritage Hotel. If you rent a Taxi to Summit Swiss Heritage Hotel door step, it will cost you Rs. 2500.
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