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Hotel Palacio Ca Sa Galesa

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Resenär (204)
Svit och rum (107)
Middag (41)
Certificate of Excellence

Om

Läge
Renlighet
Service
Standard
Certificate of Excellence
Hotellbekvämligheter
Rumsservice
Kostnadsfritt höghastighetsinternet (wifi)
Bar/lounge
Spa
Pool
Fitnesscenter med gym/träningsrum
Bubbelpool
Concierge
Flerspråkig personal
Flygplatstransport
Husdjur tillåtna (hundar/husdjur välkomna )
Inomhuspool
Kemtvätt
Offentligt wifi
Tvättservice
Visa fler
Rumsegenskaper
Luftkonditionering
Minibar
Familjerum
Rökfria rum
Sviter
Bra att veta
TYP AV HOTELL
Historiskt hotell
Pittoreskt
HOTELLKLASS
Hotellänkar
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Specialerbjudande:Paketerbjudande

Plats

Helhetsvy
100Perfekt för de som vill promenera
Bedömning: 100 av 100
280restaurangerinom 0,5 km
79sevärdheterinom 0,5 km
423omdömen
411bilder
5F+S
0 rumstips
Medlemsbetyg
  • 304
  • 57
  • 34
  • 18
  • 10
Tid på året
Resenärstyp
Språk
  • Fler språk
  • Filtrera
  • Svenska
Hotellet ligger nära Katedralen och nära till centrum där alla restauranger och nöjen finns. Hotellet har 5 stjärnor och det andas mycket historia i alla vackra gemensamma utrymmen. Personalen är mycket hjälpsamma och vänliga men för att vara ett 5 stjärniga hotell så har man
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Svar från palaciocasagalesa, Director General för Hotel Palacio Ca Sa Galesa
Svarade 6 nov. 2017
Dear Sirs, First of all we would like to thank you for choosing our small luxury hotel “ Palacio Ca Sa Galesa” during your stay on the beautiful island Mallorca and spending some of your precious time writing an opinion about the time you have been our guest. As you know, we are a small hotel with only 12 rooms and we try to create a real family friendly atmosphere and make our rooms and common areas the most pleasant and comfortable. The comments and guests feed back are very important for us. They are helping us to improve our services every day. Therefore we really appreciate your opinion and we seriously take it in consideration. Regarding the breakfast service today we can confirm you that we have finished and polished the reform we were doing and amplified the staff number in order to offer a professional service. We would like to ensure you that appropriate measures have been taken in order to improve all these points. Thank you again for your time and suggestions and we will be happy if you consider of booking our small luxury hotel “Palacio Ca Sa Galesa” in the future. Looking forward to seeing you soon, Yours sincerely Sonia Marzo Directora.
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Fantastiskt fin och omtänksam service. Läget är utmärkt, familjärt och en suverän takaltan med utsikt över havet och katedralen. Spaavdelningen i källaren med pool, bastu och väldoftande duschar är också trevlig.
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Omdömen sammanställs i samarbete med det här hotellet
Svar från palaciocasagalesa, Director General för Hotel Palacio Ca Sa Galesa
Svarade 18 nov. 2015
Dear Sirs, Thank you for sharing your experience in our luxury hotel. Your nice words encourage us to keep working to provide even a better service. We are glad to realize you had such a pleasant stay in the Palacio. We hope to see you again soon! Best regards Sonia Marzo Director
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Bästa hotellet i Palma. Skulle aldrig bo någon annanstans! Deras motto är: Mi casa su casa. Stämmer. Servicen perfekt och personalen jättetrevlig och lagom personlig. Med bara 12 rum i hotellet är det lätt att välja vilket man vill ha om man är i god tid.
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Svar från palaciocasagalesa, Director General för Hotel Palacio Ca Sa Galesa
Svarade 13 okt. 2015
Dear Sirs, Thank you for sharing your experience in our luxury hotel. Your nice words encourage us to keep working to provide even a better service. We are glad to realize you had such a pleasant stay in the Palacio. We hope to see you again soon! Best regards Sonia Marzo Director
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Detta hotell är långt ifrån 5 stjärnigt vi hade bokat en juniorsvit och blev uppgraderade till en svit standard, sämsta jag skådat, pytte små rum, slitet inte alls vad man förväntat sig. Stämmer inte alls överens med de bilder hotellet visar på sin hemsida. Mörk och trist
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Svar från palaciocasagalesa, Director General för Hotel Palacio Ca Sa Galesa
Svarade 13 okt. 2015
Dear Sirs, First of all we would like to thank you for choosing our small luxury hotel “ Palacio Ca Sa Galesa” during your stay on the beautiful island Mallorca and spending some of your precious time writing an opinion about the time you have been our guest. The comments and guests feed back are very important for us. They are helping us to improve our services every day. As you know, we are a small hotel with only 12 rooms and we try to create a real family friendly atmosphere and make our rooms the most pleasant and comfortable. We are very sorry for the inconveniences You have had during your holiday and we have taken note of your remarks. The hotel is well preserved building from the XVI century. All the rooms are different, unique and built up regarding the needs during the XVI century – courtyard view, smaller or bigger size according to the usage while it was functional castle. All the employees of hotel Palacio Ca Sa Galesa are happy to resolve any issue you have during your stay. We ask every day to our guest at breakfast if they have any problem yesterday or request for today in order that we can solve immediately. But unfortunately we had any request from you and even any on our hotel questionnaire on departure. You booked a Junior Suite and we upgraded you a Standard Suite and we remind you that wiffi, afternoon tea and coffee, Spa, cold water at the Spa was complimentary for you. All of our Suites are different and if we could know that you was not happy with your Suite we would show other Suite and move to another Suite. Because we understand that all of our guest have their own preferences. And in fact this personal service is what makes Hotel Palacio Ca Sa Galesa different to other hotel. We also offer you three different kind of breakfast in our breakfast room. You can choose each day or each person which one do you want to enjoy each morning: -Express Breakfast, just for coffee, juice or pastries. -Continental Breakfast: express breakfast plus fresh fruit, cereals, yogurt or typical mallorquin products. -Buffet Breakfast with hot and cold products. The breakfast at the roof top is an extra service and we charge this extra due that we prepare exactly the special things that you want to take and we serve it in this special place for you. Concerning the maintenance, we do not question that something could be unnoticed, but we always check each check in room in order to see if everything’s working properly. We are sorry if something was not well and you can be sure that we have checked it again. We would like to assure you that appropriate measures have been taken in order to improve all these points. Thank you again for your time and suggestions and we will be happy if you consider to book our small luxury hotel “Palacio Ca Sa Galesa” in the future. Looking forward to seeing you soon, Yours sincerely Sonia Marzo. Manager.
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Dubbelrummet vi fick var extremt litet. Fick gå sidled för att gå förbi sängen in till badrum. Bubbelbadkaret var från 70-talet och fungerade imte som det skulle. Dimmer i taket fungerade inte. Mycket mörkt rum med utsikt mot gård. Mycket trist rum och vattnet i minibaren fick
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Svar från palaciocasagalesa, Gerente för Hotel Palacio Ca Sa Galesa
Svarade 21 maj 2015
Dear guest. First of all we would like to thank you for choosing our small luxury Palacio during your stay on the beautiful island of Mallorca and for spending some of your precious time writing an opinion about us. Guests’ feedback is crucial for us; it allows us to improve our services day by day. We are very sorry for all the inconveniences you had during your holiday. We have taken note of your remarks. We are a small hotel with only 12 rooms and we always try to create a real familiar and friendly atmosphere and make our rooms the most pleasant and comfortable. Regarding our breakfast service, we offer three kinds of breakfast: Express (a coffee or a juice with some cookies), Continental (including all things from Express Breakfast plus fruit, cereals, bread and yoghurt) and Buffet (including all kind of hot or cold products). These three options allow our guests to choose whichever they prefer depending on their appetite, without feeling forced to pay for a full buffet breakfast if they feel like something lighter. We also offer the chance to enjoy breakfast at our roof terrace with great views of Palma Bay and Cathedral, enjoying the breeze of Mediterranean Sea, or at our courtyard, library or Café. Plus you can have it anytime, not being forced to stick on a scheduled time. We believe this is part of the personalized service we offer. All employees of Palacio Ca Sa Galesa are happy to resolve any issue or fulfill any special need, that’s why we keep close contact to our guest during their stay. We feel sorry that you felt pressured to fill our guest satisfaction questionnaire during your stay. This survey is our way to be able to react while guests are still with us and make their stay as happy as possible. Every room we have transmits a different feeling, if we notice a guest is not happy with one, we can move him to another one that may suit him better. We want to ensure that appropriate measures have been taken in order to improve all the points you’ve mentioned in your review. Thank you again for your time and suggestions. We would love to have the chance to welcome you again and to demonstrate we take your considerations really seriously. Best regards, Sonia Marzo
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Föregående
Kategorier på album
Alla bilderResenärSvit och rumMiddagPool och strandFamilje- och lekområdenFöretagscenter och evenemangsrum
Professionella bilder enbart för TripAdvisorHotel Palacio Ca Sa Galesa
The Shubert at the Hotel Palacio Ca Sa Galesa
Professionella bilder enbart för TripAdvisorHotel Palacio Ca Sa Galesa
The Elgar at the Hotel Palacio Ca Sa Galesa
Bilden tillhandahållen av ledningenHotel Palacio Ca Sa Galesa
Guest room
The Monet Kitchen
Rooftop view of Cathedral
FöregåendeNästa
12345622
Hi, do the rooms have a balcony/outside space? Thanks
Ours didn’t, but check with the hotel. The main outside space was on the roof.
1 röst
Visa alla svar
you need to ask the hotel! this is a platform for guests....
0 röster
Bonjour, le prix affiché est par nuit où est-ce pour le nombre de nuits que j'ai choisi (soit 5 nuits)? Merci d'avance
Lieber Thomas Das Hotel liegt nur wenige Meter vom Meer entfernt, die Bucht von Palma. Jedoch ist der nächste Strand 6 km entfernt. Normalerweise unseren Kunden gehören die Ruhe und Beschaulichkeit unseres Hotels.Obwohl im Zentrum der Stadt gelegen, kann es wenig Lärm manchmal Mit freundlichen Grüssen! Sonia Marzo Direktor
0 röster
Dear Sar First of all thank you for your interest in hotel Palacio Ca Sa Galesa. The cost of the parking are 19€ per day and it would be better to book it in advance. If you have any other doubt, please do not hesitate to contact us. Best regards Sonia Marzo.
0 röster
PRISKLASS
159 US$ - 1 519 US$ (Baserat på genomsnittspriser för ett standardrum)
KALLAS OCKSÅ FÖR
palacio ca sa galesa hotel
PLATS
SpanienBalearernaMallorcaPalma de Mallorca
ANTAL RUM
12
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