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Gran Hotel Guadalpin Banus

Om
Läge
Renlighet
Service
Standard
Certificate of Excellence
Hotellbekvämligheter
Pool
Rumservice
Restaurang
Fitnesscenter med gym/träningsrum
Affärscenter med tillgång till internet
Anpassat för rullstol
Kostnadsfritt höghastighetsinternet (wifi)
Bar/lounge
Spa
Flygplatstransport
Offentligt wifi
Kemtvätt
Mötesrum
Bubbelpool
Tvättservice
Concierge
Bankett-rum
Flerspråkig personal
Konferensanläggningar
Utomhuspool
Frukost tillgängligt
Visa fler
Rumsegenskaper
Sviter
Pentry
Rökfria rum
Luftkonditionering
Kylskåp på rummet
Minibar
Bra att veta
TYP AV HOTELL
Havsutsikt
Fina utsikter
HOTELLKLASS
Plats
Helhetsvy
57Ganska promenadvänligt
Bedömning: 57 av 100
151restaurangerinom 0,5 km
14sevärdheterinom 0,5 km
Omdömen med mera
1 079omdömen
1 174bilder
50F+S
2 rumstips
Medlemsbetyg
  • 402
  • 367
  • 172
  • 87
  • 51
Tid på året
Resenärstyp
Språk
  • Fler språk
  • Filtrera
  • Svenska
Hitta omdömen som nämner
Väldigt fint och fräscht hotell. Skulle dock säga att det känns lite mer 4-stjärnigt än 5-stjärnigt. Vissa i personalen kändes lite otrevliga, vissa saker kostade extra. Men detta får man kanske förvänta sig på alla ställen.

Rummen var superfina.
Litet gym men som absolut funger
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Svar från Victor V, Director de Relaciones con Clientes för Gran Hotel Guadalpin Banus
Svarade 3 aug. 2018
Hello Julia, Thank you very much for taking the time to review the Hotel Guadalpin Banús. It was a pleasure to have you with us and we are so pleased that you enjoyed our gym, pool and breakfast. We are sincerely sorry for the challenges you faced during your stay. We strive to get better each and every day and I assure you that your feedback has been shared with the team in efforts to improve our operation and guest satisfaction. We appreciate your honest feedback. We hope to host you again in the future. Kindest Regards, Blanca Vidal. Administration department.
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Vi är väldigt nöjda med hotellet och dess personal. Rummet var ok trots att minibarens kyl inte fungerade. Vi löste det genom att beställa upp en stor hink med is. Det som vi reagerade på var att de som beställt roomservics och ätit klart ställde ut brickan i korridoren och där k
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Svar från Victor V, Director de Relaciones con Clientes för Gran Hotel Guadalpin Banus
Svarade 20 apr. 2018
Hello, Thank you so much for taking your time to leave us a review. We appreciate your feedback and are pleased to hear you had a good stay. I would like to apologize for the inconveniences you encountered with the minibar. We look forward to hosting you again in the upcoming future. Best Regards, Blanca Vidal. Administration department
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Frukosten var verkligen något utöver det vanliga liksom läget vid havet och servicen. Bodde i smart lösning med familjerum, vilket innebar en stor lägenhet med separata sovrum och badrum, i mitten av lägenheten gemensam köksdel och sällskapsrum. Terassen var jättestor och vi hade
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Svar från Victor V, Director de Relaciones con Clientes för Gran Hotel Guadalpin Banus
Svarade 25 feb. 2018
Dear Maria, First of all, we would like to apologise to you for not answering you in your own language. We are replying in an international language so as to make ourselves understood. Thanks again for your statement regarding our location overlooking the sea, where can feel the sound of the waves, the nice sea breeze, the sun, and the perfect calm for a great relaxing break… I am pleased to hear that you enjoyed your stay here, and that you felt the service you received was to a high standard. We are very proud of the Team here who work very hard to ensure they deliver high standards of customer service at all times, and that our guests feel welcome and comfortable whilst away from home. We are on the other hand very grateful for the complimentary description of the room we accommodated you in during your stay. It is our goal as a Gran Hotel Guadalpin Banus hotel to make sure our guests feel comfortable in clean and spacious rooms and we are really pleased to know you were very happy with yours. We are also pleased that you were able to enjoy the variety of food that we serve in our Buffet restaurant and we hope that not only the different buffets, but also the themed areas and the select regional and international cuisine as well as our show cooking stations, where we cook before you were to your liking as well. We are truly honoured that you chose to stay with us and look forward to welcoming you back soon. Best Wishes, Gran Hotel Guadalpin Banus Guest Relation Department.
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vid stranden jätte fint hotell och poolområde .-- finns gratis parkering på gatan..gång avstånd till marinan. rekommenderas stark .
låna handdukar finns till poolen.wi fi finns . ganska prisvärd.vi anlände innan incheckning tiden och det gick jättebra
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Svar från Victor V, Director de Relaciones con Clientes för Gran Hotel Guadalpin Banus
Svarade 22 jan. 2018
Dear Karaomer, Thank you so much for your review. We apologise for not answering in Swedish but in English. We hope you don’t mind but as it is known as the international language, we thought it would enable us to understand each other more easily. We thank you also for pointing out our hotels great location, which is also one of the many reasons guests choose to return to our hotel regularly having such a wonderful prime situation on Puerto Banus. We are very proud to know that you enjoyed our service and facilities and we will share your comments with all our staff because they motivate us to continue offering excellent service. It is always a pleasure to offer our guests complete services, including complimentary wifi with no limitations so we'll be looking forward to the next time to welcome you. From your words we believe you completely understood our concept: to offer great quality accommodation at extremely competitive rates. I would like to thank you for this very helpful feedback and hope to welcome you back to our Hotel sometime in the future. Sincerely,Gran Hotel Guadalpin Banus Guest Relation Department.
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+13
Bodde på första våningen i ett fint rum med stor terass ut mot poolen. Rummet hade ett litet pentry, ett vardagsrum med soffa och matsalsbord och sedan ett sovrum och badrum.
Poolområdet är fint och strax nedanför ligger stranden där man kan nyttja hotellets solstolar. Frukostut
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Svar från Victor V, Director de Relaciones con Clientes för Gran Hotel Guadalpin Banus
Svarade 8 aug. 2017
Dear guest, Apologies for not replying to you in your native language, however not being fluent in Swedish, we are answering in English, as the international language of communication. Thank you ever so much for taking the time to comment on your stay with us at the Gran Hotel Guadalpin Banus. Our clients’ comments are of utmost importance to us and we are absolutely thrilled you enjoyed your holiday so much. Your positive feedback motivates us to keep providing the best service possible. We take great pride in our hotel and strive to make our guests’ time with us the most enjoyable possible. Your kind words regarding our staff and their helpfulness and high standard of service pleases us and we will make sure your comments are passed on to them. At the Gran Hotel Guadalpin Banus we offer our guests the full use of our many facilities; a well-equipped Gymnasium, Spa, Hairdressers and Beauty salon as well as a Boutique/Shopping Gallery. Our friendly Reception staff is available 24hrs a day to help you with any requests, bookings or should you need assistance. They are always more than happy to help. It would be a true pleasure for us to welcome you back to our hotel in the not too distant future. Sincerely yours, All you team at the Gran Hotel Guadalpin Banus
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Föregående
Kategorier på album
Alla bilderResenärSvit och rumMiddagPool och strandFöretagscenter och evenemangsrum
Professionella bilder enbart för TripAdvisorGran Hotel Guadalpin Banus
The Individual Room at the Gran Hotel Guadalpin Banus
Professionella bilder enbart för TripAdvisorGran Hotel Guadalpin Banus
The Family Room at the Gran Hotel Guadalpin Banus
Professionella bilder enbart för TripAdvisorGran Hotel Guadalpin Banus
The Family Room at the Gran Hotel Guadalpin Banus
Professionella bilder enbart för TripAdvisorGran Hotel Guadalpin Banus
The Double Standard Room at the Gran Hotel Guadalpin Banus
standard room
Föregående
Has anyone received expedia VIP/gold+ benefits when staying here? I understand these are usually subject to availability, but just wanted to see if anyone had any luck.
Sorry, no info
0 röster
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ola buenas voy pa marbella a finales d agosto y m gustaria saber q incluyee q tipo d habitacion ess.....
We stayed here many times a few years back however last time we stayed the place was empty, hardly any staff etc etc and we were told it was basically closing. Reading on here it appears it’s open for business again which is a shame as we’ve been Back to Puerto Banus many times since. So please tell me is this open again and with full staff and a hotel as before it seemed it was more like an aprt Hotel reading Some older reviews Hope it is open again as I consider this was the best hotel in the area Look forward to hearing from people please.
I think you are getting confused with the Guadalpin in Marbella. It basically closed years ago then became an apart-hotel place. Not sure if it’s still running
1 röst
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Hi is there a shuttle to Marbella from the hotel?
Hello,i don’t no if there a shuttle because a have a car from a rent a car.
0 röster
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2 people coming from Malaga airport 27 April which is the cheapest way to get to the hotel please?
Föregående
"Vi ville ha em/kvällssol på altanen och fick byta rum. Trevligt med rum mot poolområdet."
"Boka hotellrum direkt av hotellet. Då kan du få möjlighet att välja bättre rum."
PRISKLASS
106 US$ - 326 US$ (Baserat på genomsnittspriser för ett standardrum)
KALLAS OCKSÅ FÖR
gran hotel marbella
PLATS
SpanienAndalusienProvince of MalagaCosta del SolMarbella
ANTAL RUM
181
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