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Holiday Inn Kitchener

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30 Fairway Rd S, Kitchener, Ontario N2A 2N2 Kanada
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Region of Waterloo Internationella Flygplats5 km
John C. Munro Hamilton internationella flygplats50 km
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339omdömen
124bilder
3F+S
0 rumstips
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  • 98
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  • 39
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De här omdömena har maskinöversatts från engelska. Vill du visa maskinöversättningar?
Bodde här en natt under resan för affärer. Jag tror att jag blev begraven äldre delen av hotellet, hitta mitt rum för första gången var lite av en utmaning. Det fanns inget spektakulärt om detta hotell - bed var bekväm, badrummet var rent.
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Svar från Managerofthenight, Front Desk Supervisor för Holiday Inn Kitchener
Svarade 28 juli 2017
Dear Samantha J, It was very kind of you to take a few minutes out of your busy schedule to share your experience on TripAdvisor and thank you for choosing the Holiday Inn Kitchener-Cambridge for your recent stay. I am pleased to hear how you found our beds to be comfortable and our bathrooms to be clean, this will definitely put a smile on our housekeepers faces. Customer satisfaction is our main priority and we are so happy to have you stay with us whenever you are in Kitchener. Thank you for your business, it would be our pleasure to see you again. Sincerely, Tristan Wilkinson, Front Desk Supervisor
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Det finns två avdelningar till detta hotell. Där dina rum ligger kommer att avgöra din upplevelse. Huvudtornet verkar vara trevligt och har en bar och restaurang. De gav oss gratis frukost för att du registrerar dig för deras belöningsprogram. Vårt rum var dock en annan
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Svar från Managerofthenight, Front Desk Supervisor för Holiday Inn Kitchener
Svarade 28 juli 2017
Dear Gidgetglam, I would like to send you a personal thank you for the comments you gave us on TripAdvisor concerning your stay at the Holiday Inn Kitchener-Cambridge. I am very disappointed that your experience was not up to our standards. It is only by hearing guest comments that we can make changes in the way that we do business to improve our service levels in all areas. As a Quality Excellence Award Winning hotel our team is completely committed to ensuring that all of our guests enjoy a superior level of service during their stay with us and it is very disappointing when we fail to carry that promise through. Further, I would like to invite you to give us another opportunity to demonstrate the product and services we are used to providing to our guests. I am very sorry that we were unable to provide this to you during your recent visit. Thank you again for your feedback. We would be more than happy to welcome you again. Sincerely, Tristan Wilkinson, Front Desk Supervisor
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Online-det här ser ut som en vackert hotell. . . Som jag antar att det ligger i den nya delen de kallar det lutande tornet. Jag var tyvärr placerade i den gamla avsnitt att, från den utanför, såg ut som en budget motel. Det var bara 2 nivåer och den andra var gå upp bara. Jag
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Svar från Managerofthenight, Front Desk Supervisor för Holiday Inn Kitchener
Svarade 28 juli 2017
Dear Anita C, It was very kind of you to take a few minutes out of your busy schedule to share your experience on TripAdvisor and thank you for choosing the Holiday Inn Kitchener-Cambridge for your recent stay. I am very disappointed to hear that you did not enjoy your stay with us. It is only by hearing guest comments that we can make changes in the way that we do business to improve our service levels in all areas. As a Quality Excellence Award Winning hotel our team is completely committed to ensuring that all of our guests enjoy a superior level of service during their visit with us and it is very disappointing when we fail to carry that promise through. I will address the Housekeeping issue (hair in the bathroom) with the Housekeeping Manager. Last but not least, I will speak to our maintenance manager and follow up with him on the issues with the drain in your room, the A/C unit and the hot tub jets. Further, I would like to invite you to give us another opportunity to demonstrate the product and services we are used to providing to our guests. I am very sorry that we were unable to provide this to you a couple of weeks ago. Thank you again for your feedback. Please let me know if I can be of assistance in making any future reservations for you. Sincerely, Tristan Wilkinson, Front Desk Supervisor
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+7
Bra standard Holiday inn. Business rum till en bra standard alla väsentligheter. Rummet var en trevlig & rena, badrum med väsentligtheter catered. Kaffe & te-och kaffekokare och ett litet kylskåp. Lite slitet ut och behövde för uppdatera hotellinredning & modernisering. Liten
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Svar från Managerofthenight, Front Desk Supervisor för Holiday Inn Kitchener
Svarade 24 juli 2017
Dear Calypso050, We would like to extend our great appreciation to you, for sharing your kind comments with other Tripadvisor readers. Thank you for choosing the Holiday Inn Kitchener-Cambridge for your stay. We are so glad to hear that you’ve enjoyed your stay. We especially enjoyed reading that you enjoyed our business class rooms and all the amenities that are provided. We will always be here to go the extra mile and exceed all expectations as customer service is our top priority. The Holiday Inn Kitchener-Cambridge family thanks you for your business; it would be a pleasure to welcome you again in the future. Sincerely, Tristan Wilkinson, Front Desk Supervisor
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Välja det här hotell på grund av priset . vi har varit där förut så visste hotellet och området nära gallerior och det finns några bra restauranger. Personalen var mycket bra. hotellet var rent . rummet var rent och ljusa
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Svar från Managerofthenight, Front Desk Supervisor för Holiday Inn Kitchener
Svarade 17 juli 2017
Dear Red1444, We would like to extend our great appreciation to you, for sharing this wonderful comment with other Tripadvisor readers. Your comments on the cleanliness of our rooms will definitely thrill Grace our Executive Housekeeper. Moreover, we appreciate your compliments regarding the friendliness of the staff and the locations to places like Fairview Mall, and Charcoal Steakhouse near our hotel. We are also glad to hear that you had a great stay and enjoyed our hospitality. Customer satisfaction is our main priority and we are so happy to have you stay with us whenever you are in Kitchener. Thank you for your continued loyalty. It would be our pleasure to see you again. Sincerely, Tristan Wilkinson, Front Desk Supervisor
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Föregående
Kategorier på album
Alla bilderResenärSvit och rumMiddagPool och strandFöretagscenter och evenemangsrum
Bilden tillhandahållen av ledningenHoliday Inn Kitchener
Meeting room
Glowing bathroom mirror
View of older hotel wing
King bed and crib
FöregåendeNästa
1234569
Is there an elevator for costumer?
No not if they put you in the ghetto part of the hotel that hasnt been renovated. Thats where i got stuck. The elevator is inly for the NEW tower and they charge same rates for new rooms and old crappy ones!! I wouldn't stay again. Lots of kids sports teams stay here too and it is very loud and dusruptive. They were playing ball hockey down our hallway at 7 am!! Terrible.
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Is there an elevator for costumer?
yes there is we were on a high floor and took the elevator
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Good Morning, Yes, indeed we have a buffet breakfast in our restaurant, going from 6:30am till 10:00am every day. The cold buffet (muffins, yougart, cereal, etc) goes for about 11:25$ after taxes, and the hotel buffet which also includes the cold buffet goes for about 16.90$ after taxes. Our restaurant, known as Embers, serves a variety of great foods with a relaxing atmosphere and great staff. The restaurant also opens into the lounge area. We have an indoor pool as well as outdoor, but as you may tell the outdoor pool is closed for the season. The indoor pool is opened from 5:30am till about 11:00pm, along with the sauna and hot tub. Unfortunately, the hot tub at this present time is down for mechanical reasons. Our new gym is now 24 hours. If there are any other questions you wish to ask, please contact me at 519-893-1211. I would be more then happy to answer any questions you may have. Sincerely, Tristan Wilkinson, Front Desk Supervisor
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FöregåendeNästa
11
PRISKLASS
75 US$ - 141 US$ (Baserat på genomsnittspriser för ett standardrum)
KALLAS OCKSÅ FÖR
holiday inn kitchener hotel kitchenerkitchener holiday inn
PLATS
KanadaOntarioRegion of WaterlooKitchener
ANTAL RUM
184
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