Vi ser att du använder en webbläsare som vi inte stöder. Webbplatsen kanske därför inte visas som den ska.Vi stöder följande webbläsare:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Neptune Palm Beach Boutique Resort & Spa

Resenär (799)
Pool och strand (188)
Svit och rum (141)
Certificate of Excellence
Om
Läge
Renlighet
Service
Standard
Certificate of Excellence
Hotellbekvämligheter
Pool
Restaurang
Rumservice
Kostnadsfritt höghastighetsinternet (wifi)
Fri parkering
Bar/lounge
Frukost ingår
Spa
Affärscenter med tillgång till internet
Anpassat för rullstol
Barnaktiviteter (barn-/familjeanpassat)
Concierge
Flerspråkig personal
Flygplatstransport
Kemtvätt
Mötesrum
Tvättservice
Utomhuspool
Visa fler
Rumsegenskaper
Familjerum
Luftkonditionering
Rökfria rum
Sviter
Bra att veta
TYP AV HOTELL
Familjeresort
Business
HOTELLKLASS
Omdömen med mera
338omdömen
838bilder
47F+S
0 rumstips
Medlemsbetyg
  • 204
  • 98
  • 28
  • 6
  • 2
Tid på året
Resenärstyp
Språk
  • Fler språk
  • Filtrera
  • Svenska
De här omdömena har maskinöversatts från engelska. Vill du visa maskinöversättningar?
+1
Vi har just haft en 6 nätters vistelse här på hotellet Det var verkligen trevlig i trädgårdarna och rummen var förberetts bra . Kanske lite uppdatering skulle vara fördelaktigt . Inramningen är underbar . Apor är ganska underhållande att titta på men det är säkerheten det att
Läs mer
Svar från NEPTUNE H, Director of Sales för Neptune Palm Beach Boutique Resort & Spa
Svarade 23 juli 2017
Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many thanks for letting us know your experiences. We have forwarded your correspondence to the relevant departments. We look very much forward to welcome you again in one of our Beach Resorts or Safari Lodges. Yours faithfully, The Neptune Team
Läs mer
Vi gjorde vår bokning till vistelse på Neptune månader i förväg för vår familj på fyra, och vid ankomsten, den var rummet inte redo. Det fanns ingen enkelsäng för vår 3 år gamla, eller barnsäng för våra barn. Vi försökte ringa receptionen, men telefonen på rummet fungerade inte.
Läs mer
Svar från NEPTUNE H, Director of Sales för Neptune Palm Beach Boutique Resort & Spa
Svarade 5 maj 2017
Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback but surprised to see that you are re-posting your comments as this is not really constructive. Kindly find the same reply to your feedback as posted before. We will report your stalking to Trip Advisor. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many thanks for letting us know your experiences. We have forwarded your correspondence to the relevant departments. In a way it is strange that you prefered to write a whole bad comment on this social media platform while checking with the hotel management, full attention was given and you finally left the hotel with a good comment and extra attention. Concerning the comments on the food, we have international and local cuisine and theme nights. Guests can without cost use 3 à la carte restaurants on top and for Our Chef made special personalized Indian meals for you which you appreciated a lot on the spot but unfortunately not online. The kitchen made for the infants special meals outside the restaurant timings. On the drinks, it is clearly stated on our website and in all factsheets that a choice of local alcoholic drinks is included in the all inclusive. The a/c cannot be repaired within the hour as the system had to defrost first. This was explained and understood and repaired. The matresses we use in the rooms are from Slumberland brand, topquality. Unfortunately we feel sad that after all the special attentions that were given to you during your stay and taken with open arms and a happy departure, you put such a comment online. I think this is never constructive after you were very personal handled by the hotel team. I do hope next time you come home with a more positive spirit bearing a mind that many people worked hard to give you a pleasant stay, you finally had. We look very much forward to welcome you again in one of our Beach Resorts or Safari Lodges. Yours faithfully, The Neptune Team
Läs mer
Detta var min andra vistelse på Neptune Palm - det är definitivt min favorit av de tre hotell. Den här gången, jag kom med två kompisar från Storbritannien och de var riktigt imponerad med lägets stillhet och den fantastiska utsikten från trädgården solstolar över havet.
Läs mer
Svar från NEPTUNE H, Director of Sales för Neptune Palm Beach Boutique Resort & Spa
Svarade 26 apr. 2017
Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many thanks for letting us know your experiences. We look very much forward to welcome you again in one of our Beach Resorts or Safari Lodges. Yours faithfully, The Neptune Team
Läs mer
Jag bodde i tre nätter från 8 april april i år. Jag hade en fantastisk vistelse från den första hälsningar med härlig juice, till den vackra rum med en pool sida se, till den vänliga och hjälpsamma personal. Det var ett utmärkt ställe att bo på och njuta av poolen, stranden och
Läs mer
Svar från NEPTUNE H, Director of Sales för Neptune Palm Beach Boutique Resort & Spa
Svarade 25 apr. 2017
Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many thanks for letting us know your experiences. We look very much forward to welcome you again in one of our Beach Resorts or Safari Lodges. Yours faithfully, The Neptune Team
Läs mer
Denna resort är en perfekt tillräckligt 3-stjärnig anläggning som förklarar av dess online och skriftliga reklam till ett 4. 5 Stjärniga resort. Om denna resort placerat sig ett lämpligt svar som 3 stjärnigt, detta omdöme skulle ha betydligt högre betyg. Och inställningen
Läs mer
Svar från Neptune S, Director of Sales för Neptune Palm Beach Boutique Resort & Spa
Svarade 23 mars 2017
Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many thanks for letting us know your experiences. We have forwarded your correspondence to the relevant departments. In a way it is strange that you prefered to write a whole bad comment on this social media platform while checking with the hotel management, full attention was given and you finally left the hotel with a good comment and extra attention. Concerning the comments on the food, we have international and local cuisine and theme nights. Guests can without cost use 3 à la carte restaurants on top and for Our Chef made special personalized Indian meals for you which you appreciated a lot on the spot but unfortunately not online. The kitchen made for the infants special meals outside the restaurant timings. On the drinks, it is clearly stated on our website and in all factsheets that a choice of local alcoholic drinks is included in the all inclusive. The a/c cannot be repaired within the hour as the system had to defrost first. This was explained and understood and repaired. The matresses we use in the rooms are from Slumberland brand, topquality. Unfortunately we feel sad that after all the special attentions that were given to you during your stay and taken with open arms and a happy departure, you put such a comment online. I think this is never constructive after you were very personal handled by the hotel team. I do hope next time you come home with a more positive spirit bearing a mind that many people worked hard to give you a pleasant stay, you finally had. We look very much forward to welcome you again in one of our Beach Resorts or Safari Lodges. Yours faithfully, The Neptune Team
Läs mer
Föregående
Kategorier på album
Alla bilderResenärPool och strandSvit och rumMiddagFamilje- och lekområden
chambre familiale pour 4
room
large bed
la chambre
FöregåendeNästa
12345629
Mombasa airport is pretty far away. It’s better to fly to Ukunda.
0 röster
Visa alla svar
Is there a gym available in the hotel?
L’ Hôtel 🏨 propose t’il des excursions merci au palm boutique combien de chambres et suffisamment de place pour tous ?
Bonsoir j’av Demandé le prix du coffre fort certains m’on dit gratuit d’autres payant 2 euros par jour ? Quand est-il merci
gratuit
1 röst
Visa alla svar
FöregåendeNästa
12345610
FöregåendeNästa
11
PRISKLASS
217 US$ - 377 US$ (Baserat på genomsnittspriser för ett standardrum)
KALLAS OCKSÅ FÖR
sentido neptune palm beach hotel ukundaneptune palm beach hotelneptune palm beach ukunda
KALLADES TIDIGARE
SENTIDO Neptune Palm Beach Resort
PLATS
KenyaKustprovinsenGalu Beach
ANTAL RUM
60
Är detta ditt TripAdvisor-objekt?
Äger eller förvaltar du den här verksamheten? Registrera dig som ägare utan kostnad för att svara på omdömen, uppdatera din profil och mycket mer. Registrera dig för ditt objekt