The Ritz-Carlton Spa at Tysons Corner

The Ritz-Carlton Spa at Tysons Corner - omdömen

The Ritz-Carlton Spa at Tysons Corner

The Ritz-Carlton Spa at Tysons Corner
3.5
10:00–20:00
Tisdag
10:00 - 20:00
Onsdag
10:00 - 20:00
Torsdag
10:00 - 20:00
Fredag
10:00 - 20:00
Lördag
08:00 - 20:00
Söndag
08:00 - 20:00
Om
Föreslagen längd
1-2 timmar
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Området
Adress
Så här tar du dig hit
  • Tysons Corner • 6 minuters promenad
Bäst i närheten
Vi rangordnar dessa restauranger och sevärdheter genom att balansera omdömen från våra medlemmar med hur nära den här platsen de befinner sig.
Restauranger
439 inom km
Sevärdheter
66 inom km

3.5
25 omdömen
Utmärkt
7
Mycket bra
6
Genomsnittlig
8
Medelmåttig
1
Hemskt
3

AutumnAdventures
Arlington, VA4 inlägg
mars 2021 • Ensam
Amazing experience from the moment the elevators doors opened. Stressed out and running late due to a never ending conference call, I was warmly greeted with a glass of champagne and told by the manager she would push my first appointment start time back by 15 minutes so I could take my time changing, sip on some champagne and relax before my massage. Added bonus she was also able to squeeze me in for an eyebrow waxing between appointments. My first treatment was the 80 minute CBD massage and it was sheer bliss! All the tension and stress I was holding in my shoulders and neck just melted away and I was in a state of total relaxation. After the massage and eyebrow waxing it was off to the Vitamin C facial for another amazing experience. The facial massage was incredibly relaxing and after the treatment my face was hydrated and glowing! Almost a week later and I still have that glow. I will definitely be coming back for both treatments and more in the near future for some additional much needed self care.
Skriftlig 16 mars 2021
Detta är ett subjektivt omdöme av en medlem i Tripadvisor och inte av TripAdvisor LLC.

Tcp102
Monument, CO183 inlägg
mars 2021 • Ensam
Overall, this facility has some issues. I will preface by saying the itself service (80 min Gentlemen’s Executive Massage) was great. My provider, Ariana, was excellent and I have zero complaints about the actual massage session and it was excellent.

I’m approaching this review comparing the Spa at the Tyson’s to some similar places I’ve been:

-Spa at Park Hyatt, Beaver Creek, Colorado
-Spa at the Bretton Woods Hotel, Bretton Woods NH
-Spa at Andaz Resort, Scottsdale AZ
-Spa at El Monte Sagrado, Taos NM
-Spa at Sanderling Resort, Outer Banks, NC
-Spa at Ritz-Carlton Dove Mountain, Arizona

While not.. bad.. this place doesn’t even compare for the price and level of service and facility I’d expect at a Ritz-Carlton. For a $300 massage, I would absolutely expect the Ritz-Carlton in Tyson’s to meet the standards of the above comparable locations - especially another Ritz-Carlton (Dove Mountain). It did not - and I understand COVID issues fully.

First, the facility is so small and cramped. Outrageously so. The men’s locker room was minuscule - there were maybe three robes available hung up (no indication as to size, so I had to try a couple on).. And three sets of rather.. questionable.. slippers in the corner. Otherwise, only a couple of showers and limited amenities.

The “relaxation room” where you wait for your service was an utter joke, I’m sorry. I walked by it thinking it wasn’t actually the correct place, but it was. A tiny room, co-Ed, with four close-together chairs. In there were two unmasked ladies talking loudly that seemed offended that I came in. Keep in mind, all this time, no staff to be seen. No walkthrough of the facility like I’ve had at EVERY other spa I’ve ever been to.

The entire intake and intro seemed so rushed and an afterthought.. “Go into the locker room and then find the relaxation room.” That was the entirety of it. Really? Look, I get this is everyday stuff in Tyson’s, but I’m not paying $250+ standard gratuity for an 80 minute massage to be treated like I’m at the YMCA - I don’t think many Tyson’s regulars would be good with that either.

The service was excellent, but the treatment room was SMALL. I felt like I was crowding my provider when she was talking to me, and it was a little awkward. She also seemed a bit rushed. The whole thing seemed a bit rushed, to be honest.

The massage itself was 10/10 and my provider was skilled and professional. Zero complaints there.

Checkout was a non-event, but also just seemed a little rushed and confused. Not sure what to make of that otherwise. Just to note, the price for service here was above all of the others I listed. Maybe things have gotten tough during COVID, but the places I’m comparing this to aren’t exactly the Super 8.

Overall, again, good actual service - but the claustrophobic facility and rushed impersonal peripheral service (NOT the provider, NOTHING here should be taken as anything negative on her) sort of ruined it for me.

I know you have to work with what you have, but the Ritz should seriously invest in maybe expanding the spa facilities to be more modern and roomy, even if they have to take out a treatment room or two. It’s just not comparable to other places. At the very least, if you have to work with a lackluster facility, make the surrounding service impeccable. Unfortunately, that was not the case.

In summation, entirely average. Don’t go out of your way. I will likely go elsewhere next time.
Skriftlig 1 mars 2021
Detta är ett subjektivt omdöme av en medlem i Tripadvisor och inte av TripAdvisor LLC.
Dear Tcp102, Thank you for taking the time to provide feedback on Trip Advisor. I was happy to here that you enjoyed your services and provider. We do have a boutique spa unlike the resort locations you mention. Covid-19 has taken some of our space and I apologize for you feeling claustrophobic. I would like to discuss and better understand your comment about going into the locker room to find the relaxation room. If you can afford the time, I can be reached at 703-506-4300. I look forward to speaking with you. Best regards, Tod Morrow General Manager
Skriftlig 3 mars 2021
Det här är det subjektiva svaret från en representant för ledningen och inte från TripAdvisor LLC.

ParsnipMead
Leesburg, VA41 inlägg
dec. 2019 • Par
Just went for an 80 minute relaxation massage with my husband. We both loved our massages. I also really enjoyed that the pool/jacuzzi area is in it's own area so my husband and I could enjoy time there together as the sauna/steam rooms are in the locker rooms. Everyone was very friendly. The only drawbacks were that the shower area was full of hair from multiple people(the rest of the spa seemed clean so this was surprising), the relaxation room is much too small, and the overall noise level was distracting. Lots of opening and closing drawers and clanking dishes while we were in the relaxation room and my massage was in the room attached to the locker room and I could hear full on conversations throughout my treatment. There are signs posted that you should use your spa voice but no one was paying attention to those signs. We would still go back given how much we liked the massage itself but I will definitely be requesting a different treatment room.
Skriftlig 29 december 2019
Detta är ett subjektivt omdöme av en medlem i Tripadvisor och inte av TripAdvisor LLC.

dei0
Washington, DC19 inlägg
dec. 2019
First of all, Randall gave a great 80 minute massage. I had that great peaceful and buzzing feeling after it was over. Unfortunately, the hot tub was not heating when I was there. The staff member at the pool wasn't able to give a time as to when it would be working. I tried to use it before and after my treatment but it was not working the entire time. Another concern was the level of cleanliness in the steam room and shower area. The steam room needs a good scrubbing to get rid of the mold on the tiles and I saw a big hair ball under the bench in the shower. Another huge problem was the "relaxation" room because it was far from relaxing. There were not enough seats for everyone to sit on and those of us with seats made room so that more women could squeeze on the couch. The other problem is, when you get that many people in a small space, more talking will happen and there are treatment rooms right next to the "relaxation" room. During my massage, I heard talking next door. Maybe if you decide to go to this spa, make sure they aren't so busy that it will be difficult to relax and definitely ask for Randall.
Skriftlig 26 december 2019
Detta är ett subjektivt omdöme av en medlem i Tripadvisor och inte av TripAdvisor LLC.
Dear dei0, Thank you for leaving your comments on Trip Advisor. While I was happy to read your positive comments about Randall your therapist, I was disappointed to read of the other issues you encountered. If you can afford the time, I would appreciate the opportunity to be in contact with you. I can be reached at 703-917-6531 or at tod.morrow@ritzcarlton.com. I look forward to speaking with you. Best regards, Tod Morrow General Manager
Skriftlig 28 december 2019
Det här är det subjektiva svaret från en representant för ledningen och inte från TripAdvisor LLC.

Kelli J
Cartagena, Colombia4 inlägg
maj 2019
I came to the Tyson Ritz-Carlton spa for a massage with my friend. The service was impeccable and my massage to die for. Randall was very professional and attentive. He provided an amazing massage, one of the best I have had in years.
Skriftlig 31 maj 2019
Detta är ett subjektivt omdöme av en medlem i Tripadvisor och inte av TripAdvisor LLC.

69tiger888
Pittsburgh, PA806 inlägg
maj 2019 • Par
We are hotel guest at the RC hotel and we have been here before. We tried to make a massage booking a week before our arrival but all booked ( 2 days ). May be they catered outside customers too much. The facilities is nice , steam room , the shower and changing room clean and spacious . The best is the pool and jacuzzi , not crowded , life guard . We noticed the place seem not much traffic , wonder why so hard to book a massage. .
Skriftlig 18 maj 2019
Detta är ett subjektivt omdöme av en medlem i Tripadvisor och inte av TripAdvisor LLC.

Trendy_Explorer
Greenwich, CT415 inlägg
nov. 2018 • Par
Great offerings at the Tysons Ritz Carlton. Clean and large mens and womens locker rooms. Each with their own steam room, dry sauna, showers and etc stations. Spa service were excellent. Decor is impeccable. Changing room and lockers were clean. Slippers are provided including robes. Pool and hot tub are large. Highly recommended.
Skriftlig 13 november 2018
Detta är ett subjektivt omdöme av en medlem i Tripadvisor och inte av TripAdvisor LLC.

Freedom14119369033
Pittsburgh, PA1 inlägg
okt. 2018 • Par
I attempted three times in one day to book spa appointments for my daughter and I to celebrate her 26th birthday. After getting voicemail twice, I called the front desk to see if they could assist me in getting through to the spa (against my better judgment, because if no one is answering, that's a bad sign right off the bat). The gentleman at the front desk apologized and asked me to please hold to see if he could get through. I waited several minutes, only to be thrown back to voicemail. That was enough for me. I called the Four Seasons in Georgetown, they picked up on the first ring and booked two services for each of us, as well as brunch to follow. After reading the reviews here for the Ritz Carlton spa, I'm glad I decided to stop after three attempts to schedule.
Skriftlig 30 oktober 2018
Detta är ett subjektivt omdöme av en medlem i Tripadvisor och inte av TripAdvisor LLC.
Dear Freedom 14119369033, Thank you for taking the time to leave feedback on Trip Advisor. I certainly was disappointed to read of the issues you encountered booking an appointment in our Spa. If you can afford the time, I would appreciate the opportunity to be in contact with you to discuss further. If time permits, I can be reached at 703-917-6531 or at tod.morrow@ritzcarlton.com. Thank you again for bringing this situation to my attention and I look forward to hearing from you. Best regards, Tod Morrow General Manager The Ritz-Carlton, Tysons Corner
Skriftlig 31 oktober 2018
Det här är det subjektiva svaret från en representant för ledningen och inte från TripAdvisor LLC.

fawazalharthi
Riyadh, Saudiarabien41 inlägg
okt. 2017 • Arbete
من افخم الفنادق التي أقمت فيها خلال زيارتي في رحلة عمل للعاصمة واشنطن، الاستقبال كان جدا رائع ، الغرف ذات جودة عالية ومريحة جدا. مطعم الفندق من أفضل المطاعم التي زرتها سواء كان في الخدمة أو التنوع في الخيارات
Skriftlig 29 september 2018
Detta är ett subjektivt omdöme av en medlem i Tripadvisor och inte av TripAdvisor LLC.

Muffarah M
Seaford, VA785 inlägg
apr. 2018 • Par
This spa is worth driving in terrible traffic for - the service is awesome. The relaxation room is small but welcoming, and the locker room is well stocked with every comfort in mind - they dont skimp on anything and they think of every need! The technicians are very skilled and very pleasant. Highly recommend the de-stress massage . The treatment rooms are soothing, comfortable and very well maintained. The manicure and pedicure technicians remember you even if you come back a year later and welcome you with warm smiles. The other local spas cant hold a candle to the Ritz spa.The only downside is the hotel pool is down the hall and noisy children staying at the hotel come running in and out to use the bathrooms.
Skriftlig 1 maj 2018
Detta är ett subjektivt omdöme av en medlem i Tripadvisor och inte av TripAdvisor LLC.

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