Nauti Parts

Nauti Parts, Portals Nous - omdömen

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2.0
6 omdömen
Utmärkt
1
Mycket bra
0
Genomsnittlig
0
Medelmåttig
1
Hemskt
4

Verena S
1 inlägg
apr. 2021 • Familj
Unfreundlich, Alte Jetskis im Verleih. Nach 1h Fahrt war unseres überhizt ( WakePro). Keine Kullanz bei Schlecht-Wetter oder Problemen.
Skriftlig 4 april 2021
Detta är ett subjektivt omdöme av en medlem i Tripadvisor och inte av TripAdvisor LLC.

barsonnn
Mallorca, Spanien2 inlägg
sep. 2020 • Vänner
I don’t recommend to anyone to rent jet skis from this place.

We rented some jet skis from this company for a 4 hour period, paid in cash. After 1.5 hours one of the 3 jet skis broke down and we spent 1 hour towing ourselves to the port before one good staff member came to help us.

The following day, the owner of this company decided to be very rude with us, talking in an unfriendly and aggressive tone and even hang up the phone call whilst we were talking.

Needless to say, what we were offered as compensation was only 1 jet ski for a 2 hour period, despite all of us being impacted by it, and despite us offering to pay the difference in price for the booking. The way this case was dealt with was simply unprofessional.
Skriftlig 13 september 2020
Detta är ett subjektivt omdöme av en medlem i Tripadvisor och inte av TripAdvisor LLC.

Pascal H
Palma de Mallorca, Spanien3 inlägg
juli 2020 • Par
Varios veces alquilando y siempre lo mismo, reservas una moto, confirmada, pero después no estan disponibles, es recurrente, pésimo trato, no se ofrece ni alternativa ni otro dia, toda la semana esperando al sábado para salir en moto y 1 hora antes se cancela, no lo recomiendo para nada!!!
Skriftlig 25 juli 2020
Detta är ett subjektivt omdöme av en medlem i Tripadvisor och inte av TripAdvisor LLC.

TheDJBrettHaley
Portsmouth, UK4 inlägg
juni 2020
By far the best rental service for water sports in the whole of the Balearic Islands! Paul & Jenna are great for looking after you and getting you setup for a jetski or water sport rental, never had a bad day out with this company! Highly reccomended!
Skriftlig 1 juni 2020
Detta är ett subjektivt omdöme av en medlem i Tripadvisor och inte av TripAdvisor LLC.

Benjamin F
Dubai, Förenade Arabemiraten2 inlägg
aug. 2019 • Familj
Very upsetting experience. We booked two jetskis for 4 hours and the one I was given was up for service and the display said "maintenance required". When telling the staff I was told to ignore it. After riding it for about 30mins my engine gave up and we were stuck. I had my 3 year old son on it and surely did not ride it in high revs or shallow waters. When informing Nauti Parts I was told several times that the jetski was in great condition and that it must have been my fault that the engine stopped working which I found outrageous.

After being stuck on the open sea for 1.5hours I was towed back to port by a very friendly staff member. Luckily my brother in law could take my son to the next bay where my wife could pick him up.

When talking to the lady from the shop later that day I told her it would be great if I could get some money back or a voucher because I paid for 4 hours but effectively rode the jetski for 30mins only. She laughed at me and told me there was no chance and that I'd be liable for any engine damage I caused. This really triggered me and it felt like a proper scam as I was handed a jetski that was up for maintenance from the get go. Basically they set us up for failure and ruined our afternoon.

The lady told me they'd reach out once they found out what the damage was which has not happened yet (the booking was last week) so I guess there was no major damage. Still we missed out on a great experience and left Port Adriano with a bitter taste. From the outside Nauti Parts seems well equipped and professional but the way this incident was handled was the opposite. Unfortunately.
Skriftlig 14 augusti 2019
Detta är ett subjektivt omdöme av en medlem i Tripadvisor och inte av TripAdvisor LLC.

Luca M
Panarea, Italien1 inlägg
juli 2019 • Ensam
We rented a jet ski for 10:30 in the morning. It is currently 11:15 and the man who was meant to come to get our jetski (Paul) still has not arrived.

Will update
Skriftlig 30 juli 2019
Detta är ett subjektivt omdöme av en medlem i Tripadvisor och inte av TripAdvisor LLC.
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