Divani Athens SPA & Thalasso Center

Divani Athens SPA & Thalasso Center

Divani Athens SPA & Thalasso Center
4.5
10:00–22:00
Måndag
10:00 - 22:00
Tisdag
10:00 - 22:00
Onsdag
10:00 - 22:00
Torsdag
10:00 - 22:00
Fredag
10:00 - 22:00
Lördag
10:00 - 20:00
Söndag
11:00 - 19:00
Om
Längd: 2-3 timmar
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4.5
4,5 av 5 bubblor13 omdömen
Utmärkt
10
Mycket bra
1
Genomsnittlig
0
Medelmåttig
1
Hemskt
1

Theo Angelatos
Paros, Grekland41 inlägg
5,0 av 5 bubblor
nov. 2019 • Par
Περασαμε τελεια , οι εγκαταστασεις του σπα καταπληκτικες και το δωματιο πολυ καθαρο και με τρομερη θεα, το πρωινο καλυψε πληρως τις αναγκες μας και αυτο που μας εκανε πιο πολυ εντυπωση ηταν το προσωπικο και η ευγενεια που το διακατειχε!! Σιγουρα θα ξαναπαμε
Skriftlig 20 november 2019
Det här är ett subjektivt omdöme av en Tripadvisor-medlem och inte av Tripadvisor LLC. Tripadvisor kontrollerar omdömen.
Αγαπητέ TheoAng, Σας ευχαριστούμε πολύ που επισκεφτήκατε το Divani Athens SPA & Thalasso Center και για το χρόνο που αφιερώσατε για να μοιραστείτε μαζί μας την εξαίσια κριτική σας. Χαιρόμαστε που ακούμε πως μείνατε ευχαριστημένος από την επίσκεψη σας και πως το προσωπικό μας, όπως επίσης και οι ειδικά σχεδιασμένες εγκαταστάσεις μας σας βοήθησαν να απολαύσετε την διαμονή σας στους χώρους μας. Θα είναι χαρά μας να σας φιλοξενήσουμε ξανά για περισσότερες στιγμές χαλάρωσης και ευεξίας. Με φιλικούς χαιρετισμούς.
Skriftlig 21 november 2019
Det här är det subjektiva svaret från en representant för ledningen och inte från Tripadvisor LLC.

Irene Mourkakos
Norwood, NJ1 inlägg
5,0 av 5 bubblor
maj 2019 • Par
I've been coming to the Divani Hotel for the past 15 years. It is a great hotel with a wonderful staff. Mr. Venizelos is exceptional and goes above and beyond to always make our stay enjoyable. I highly recommend this hotel!
Skriftlig 14 juli 2019
Det här är ett subjektivt omdöme av en Tripadvisor-medlem och inte av Tripadvisor LLC. Tripadvisor kontrollerar omdömen.
Dear irenemourkakos, we are so glad to read that we have loyal and precious customers like you. We are delighted to read your wonderful words for our staff and Mr Venizelos, that will surely share with them. Thank you for your time and will be our pleasure to welcome you back soon, for an another memorable experience. Kind regards.
Skriftlig 16 juli 2019
Det här är det subjektiva svaret från en representant för ledningen och inte från Tripadvisor LLC.

Ria55555
London, UK2 inlägg
2,0 av 5 bubblor
I recently visited the Divani Apollon Palace & Thalasso with a friend. It was to be the highlight of our week-long stay in Athens and I was very much looking forward to the Thalasso Spa. Being a previous resident at the hotel and having used the Spa before, I could not wait for the ultimate treat. The experience could not have disappointed us more. On arrival, we were told that the Thalasso Spa was closed for maintenance. Had we known that - we would have booked another date! They neglected to tell us this when we called to book massages and use of the Spa facilities.

We were provided with the usual toweling slippers, which got completely sodden in soapy water when the floor of the whole Spa was being cleaned, and we had to walk through it to get to the only other facilities we could use - the sauna and steam room - so we trudged through with our sodden slippers, passing the handful of workmen who were busy working on the Thalasso pool. To say that we felt like idiots is an understatement - and we had to the make the walk a few times! Our massages, which were ok - (very standard and would have cost 15 Euro five minutes away, not 120 Euro in a Spa that was clearly going through maintenance. We eventually thought it best to resign ourselves to just go and sit by the pool outside. The Spa Receptionist and Manager thought it clever to try at get 40 Euros EACH out of us for sitting outside in the wind by the pool - after the crappy experience they had given us - no way! All they kept repeating was "sorry" and come back another day (come back next week - after our flights back to the UK - how useful).

The customer service was outright terrible. Number one, we should have been told of the spa maintenance before our arrival - we would of booked a different day. Number two, they should never have expected us to walk in sodden slippers and robe past working men - how embarrassing! Number three - they should never have asked us for 40 euros each to sit upstairs following this debacle.

We complained to the Spa Receptionist who just kept saying sorry but offering nothing to make the experience any more bearable.

We complained to the Spa Manager who asked us to come back after we had flown back to London. Who hired this guy as a Manager of anything?

We waited for what seemed like an age to complain to the hotel manager. As myself and my friend had both been patriots of the hotel previously, perhaps he could understand our situation and perhaps, I don't know, let us sit outside?? Well, he or she could not be bothered to show up after waiting what seemed like an age for an appearance. They obviously waited for us to give up and leave - which we did.

Shame on them.

I will never come back and patronize this hotel. Apart from the hotel rooms needing some serious updating... it is like going back in time.... the last thing they need is for their past patriots to be feeling like this when we show up time after time to give our hard earned money to them.

Learn some customer service. We pay you an absolute fortune. You are not fooling us - you are making a mockery of Greek Customer Service. I am Greek and to think this behaviour is being strewn around who they deem to be "tourists" - only makes us as a hospitable nation look bad.

I hope you change and change for good.
Skriftlig 3 juni 2019
Det här är ett subjektivt omdöme av en Tripadvisor-medlem och inte av Tripadvisor LLC. Tripadvisor kontrollerar omdömen.
Dear Ria55555, We are surprised to read about this unpleasant experience at our Awarded Divani Athens Spa & Thalasso Center, because as you have already seen, our reviews, from both international and local guests are exceptional for the facilities, the large space, our staff, our therapies. What we tried to explain you, was that on your phone reservation you did not clarify that you also needed to use the thalassotherapy pool. Additionally, according to our official policy, the cost of the external pools is different from that of the spa. For safety reasons also and according to the Spa terms and conditions, our guests, for safety reasons cannot leave their personal items. Last but not least, the Hotel Manager was at the reception, 5 minutes from the time you asked him. As a five star hotel, member of the Leading Hotels of the World and as an awarded spa with hundreds of members, we always try to offer to our guests the best possible services and experiences. Thank you for your time and we are truly sorry for this unpleasant experience. With appreciation.
Skriftlig 14 november 2019
Det här är det subjektiva svaret från en representant för ledningen och inte från Tripadvisor LLC.

Rania K
Voula, Grekland7 inlägg
1,0 av 5 bubblor
nov. 2018 • Ensam
Οι εγκαταστάσεις κ τα facilities πραγματικά πολύ ωραία αλλά.... έχεις ένα θέμα όταν βλέπεις γύρω σου μόνο ηλικιωμένα άτομα με κινητικά (κ άλλα) προβλήματα μέσα στην πισίνα. Βέβαια δεν μπορείς να κάνεις παράπονα στον ξυνο Κύριο Διευθυντή του spa
για τα μέλη του μιας κ πληρώνουν πάρα πολύ ακριβά τη συνδρομή ΤΟΥΣ.Τ αποδυτήρια πάρα πολύ μικρά. Τα καλλυντικά απαίσια. Προσωπικό άπειρο κι αδιάφορο.
ΑΠΛΆ ΔΕΝ ΤΟ ΣΥΣΤΗΝΕΙΣ Κ ΔΕΝ ΞΑΝΑΠΑΣ ΝΑ ΠΛΗΡΩΣΕΙΣ ΤΌΣΑ ΠΟΛΛΆ ΧΡΗΜΑΤΑ
ΓΙΑ ΣΥΝΔΡΟΜΉ.
Skriftlig 17 april 2019
Det här är ett subjektivt omdöme av en Tripadvisor-medlem och inte av Tripadvisor LLC. Tripadvisor kontrollerar omdömen.
Αγαπητή Rania K, μας εκπλήσει η κριτική σας για το κέντρο θαλασσοθεραπείας, καθώς από κανέναν επισκέπτη έως τώρα δεν είχαμε παρόμοιο review. Αν κοιτάξετε τις κριτικές μας είναι όλες άριστες. Ως ξενοδοχείο 5 αστέρων, φροντίζουμε όλους τους επισκέπτες μας, με σεβασμό και με στόχο να προσφέρουμε τις καλύτερες δυνατές υπηρεσίες και εμπειρίες. Ευχαριστούμε για τον χρόνο σας.
Skriftlig 23 april 2019
Det här är det subjektiva svaret från en representant för ledningen och inte från Tripadvisor LLC.

John P
Aten, Grekland73 inlägg
5,0 av 5 bubblor
aug. 2018 • Par
Fantastic place close to the airport 100 from the see nice restaurant mythos very good bar at the pool everything ok helpful staff.Luxury vacation good value for money.Huge luxery spa with all facilities and treatments massage any kind you want.
Skriftlig 28 september 2018
Det här är ett subjektivt omdöme av en Tripadvisor-medlem och inte av Tripadvisor LLC. Tripadvisor kontrollerar omdömen.
Dear yannakis2007, we are delighted to read your exceptional review for Divani Athens Spa & Thalasso Center and we look forward to welcoming you back soon for an another divine spa experience. With appreciation.
Skriftlig 1 oktober 2018
Det här är det subjektiva svaret från en representant för ledningen och inte från Tripadvisor LLC.

atikere1975
Berlin, Tyskland583 inlägg
5,0 av 5 bubblor
maj 2018 • Par
sehr schöne Hotel
Direkt am Meer Mann ist in Hauptstadt Athen aber man denkt das ist außerhalb der Service ist sehr gut der Qualität es auch sehr schön alles kann man sagen gut
Skriftlig 20 maj 2018
Det här är ett subjektivt omdöme av en Tripadvisor-medlem och inte av Tripadvisor LLC. Tripadvisor kontrollerar omdömen.
Dear atikere1975, thank you for choosing Divani Athens Spa and Thalasso Center and for taking some time to share your review. We are delighted to read your exceptional comments which will share with my team. Will be our pleasure to welcome you back and offer you more memorable experiences. With appreciation.
Skriftlig 21 maj 2018
Det här är det subjektiva svaret från en representant för ledningen och inte från Tripadvisor LLC.

Lee J
Portsmouth, UK29 inlägg
5,0 av 5 bubblor
okt. 2017 • Vänner
Ended up in this lovely hotel by default. Our British Airways flight diverted to Athens and this is where we were put up for the night. We all kind of expected a very basic hotel, but wow what a surprise! About 25 minutes from the airport and right on the beach. Quite a glitzy entrance and lobby area, swiftly checked in and a late buffet supper was provided at 11PM. Rooms are huge, clean and very comfortable with balconies. A super buffet breakfast set us up for the rest of the day. Unfortunately the stay was short so did not have time to check out all the facilities, but I would certainly consider booking this venue next time I intentionally go to Athens! Oh yes, it seemed like they cater for large conferences so if on business, give the Divani some consideration. Staff excellent too. Will be back.
Skriftlig 27 oktober 2017
Det här är ett subjektivt omdöme av en Tripadvisor-medlem och inte av Tripadvisor LLC. Tripadvisor kontrollerar omdömen.
Dear Lee J, Thank you for your warm review following your recent experience with us. Your kind comments have been shared with my team and are greatly appreciated. We are truly looking forward to welcome you back in our hotel. On behalf of everyone here, our kind regards
Skriftlig 31 oktober 2017
Det här är det subjektiva svaret från en representant för ledningen och inte från Tripadvisor LLC.

CuriousTravelerRadio
Lancaster, PA1 528 inlägg
5,0 av 5 bubblor
aug. 2017
The Divani is on oasis just 25 minutes from Athens a just steps away from a very nice beach. We enjoyed both the regular and salt water pools, and I wish we could have been there when the spa was open.
Skriftlig 20 augusti 2017
Det här är ett subjektivt omdöme av en Tripadvisor-medlem och inte av Tripadvisor LLC. Tripadvisor kontrollerar omdömen.
Dear CuriousTravelerRadio, We are very grateful for sharing your fantastic comments on TripAdvisor. We hope to welcome you again. Kind Regards
Skriftlig 29 augusti 2017
Det här är det subjektiva svaret från en representant för ledningen och inte från Tripadvisor LLC.

Sano
Jerevan, Armenien15 inlägg
5,0 av 5 bubblor
aug. 2017 • Familj
I would recommend this hotel for sure because in my opinion it is one of the best hotels in Athens!!!
Very clean room,all hotel smells nice,2 pools one normal second with sea salt ,very good breakfast its for sure 5 star breakfast!!! The mines is that the beach is very small but comfortable!My room is 506 and I can also share with view from room)come and enjoy your holiday!!!)
Skriftlig 19 augusti 2017
Det här är ett subjektivt omdöme av en Tripadvisor-medlem och inte av Tripadvisor LLC. Tripadvisor kontrollerar omdömen.
Dear Sano B, Thank you for sharing your excellent review of your experience at Divani Apollon Palace & Thalasso. It was a pleasure to read that we were able to surpass your expectations on every level and we are delighted that we were able to create a lasting memory on during your stay. We are looking forward to welcome you back soon. Kind Regards
Skriftlig 29 augusti 2017
Det här är det subjektiva svaret från en representant för ledningen och inte från Tripadvisor LLC.

Faganipoly
13 inlägg
4,0 av 5 bubblor
juli 2017 • Par
Φανταστική πισίνα με διαφορετικούς πίδακες για μασάζ....Αν και κάναμε μονο χρήση της πισίνας θα το επισκεφτώ σίγουρα ξανα και για μασάζ....Το προσωπικό πολυ ευγενινο και ολα εκει πεντακάθαρα.Φεύγοντας νιώθαμε απλά ότι πετάμε και όχι ότι περπατάμε....
Skriftlig 11 augusti 2017
Det här är ett subjektivt omdöme av en Tripadvisor-medlem och inte av Tripadvisor LLC. Tripadvisor kontrollerar omdömen.
Αγαπητή Faganipoly, Σας ευχαριστούμε για τα εξαιρετικά σας λόγια. Είμαστε ιδιαιτέρως χαρούμενοι για τα θερμά σας σχόλια τα οποία εκτιμώνται ιδιαίτερα από όλη την ομάδα των συνεργατών μου. Θα χαρούμε πολύ να σας φιλοξενήσουμε σύντομα. Με εκτίμηση.
Skriftlig 29 augusti 2017
Det här är det subjektiva svaret från en representant för ledningen och inte från Tripadvisor LLC.

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Divani Athens SPA & Thalasso Center (Vouliagmeni, Grekland) - omdömen - Tripadvisor

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Divani Athens SPA & Thalasso Center är öppet:
  • Sön - Sön 11:00 - 19:00
  • Mån - Fre 10:00 - 22:00
  • Lör - Lör 10:00 - 20:00