Okada Manila Resort & Casino

Okada Manila Resort & Casino, Paranaque - omdömen

Okada Manila Resort & Casino
4
Om
Föreslagen längd
Mer än 3 timmar
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Området
Adress
Bäst i närheten
Vi rangordnar dessa restauranger och sevärdheter genom att balansera omdömen från våra medlemmar med hur nära den här platsen de befinner sig.
Restauranger
798 inom km
Sevärdheter
228 inom km

4.0
287 omdömen
Utmärkt
151
Mycket bra
68
Genomsnittlig
22
Medelmåttig
16
Hemskt
30

Ola J
4 inlägg
You never ceases to amaze me🥰
juni 2021 • Par
Really love staying here!!! You never fail to amaze me in every way, from the staff lobby and house keeping you guys are so amazing, always smiling and very approachable, thank you for the generosity.. from the I.T department who's helping me figured out things, thank you so much.. the amenities are superb from the rooms, hall way, down to the spa and pool.. we really enjoyed it.. till next time🥰🥰
Skriftlig 22 juni 2021
Detta är ett subjektivt omdöme av en medlem i Tripadvisor och inte av TripAdvisor LLC.
Greetings from Okada Manila, Ola J! We're elated to hear that you found our services exceptional. Our team members are ambassadors of the true Okada Manila hospitality service and we thank you for reminding us of their dedication in delighting our guests. We strive to create an atmosphere that blends luxury and comfort, while incorporating modern technology to further enhance the overall experience of our guests. Rest assured that your heartwarming feedback will go out to the rest of our team, especially to IT Department. We look forward to your next visit so as to provide you with an even more extraordinary stay here in Okada Manila
Skriftlig 19 juli 2021
Det här är det subjektiva svaret från en representant för ledningen och inte från TripAdvisor LLC.

Blessie A
1 inlägg
SECURITY OF OKADA IS A TRACK
maj 2021 • Par
So I was staying at okada last night with my family when a guard harassed me, asked for my ID and everything. We're about to take a dinner but they disturbed us and held me in a secluded office where everybody were just a male security guards for more than an hour. They didn't allowed my boyfriend to escort me inside and the head of security looks like a boasting maniac. They accused me for room selling when my other account was just hacked by a scammer. I understand what they are saying but at least they should investigate first before saying that I will be banned in the premises. I'm going to sue that security and make sure everyone will pay. That is harassment.
Skriftlig 31 maj 2021
Detta är ett subjektivt omdöme av en medlem i Tripadvisor och inte av TripAdvisor LLC.

Kriss R
Luzon, Filippinerna1 inlägg
What a wonderful stay
okt. 2020 • Par
This will be my best hotel experience. Staff members were courteous... I was amazed by the huge jacuzzi inside the room. The only thing i missed is the swimming pool because it was closed due to pandemic. Looking forward to come back again!
Skriftlig 21 maj 2021
Detta är ett subjektivt omdöme av en medlem i Tripadvisor och inte av TripAdvisor LLC.
Thank you for sharing your positive feedback, 656krissr! It is our pleasure to be regarded as one of the best hotels. We are pleased that you enjoyed the in-room jet tub as much as our other guests do. Our team takes pride in creating extraordinary and memorable moments for every one of our guests from the time they stepped foot in the hotel till after they check out. We can't wait to welcome you back and hear how your experience will turn out! See you again soon!
Skriftlig 27 maj 2021
Det här är det subjektiva svaret från en representant för ledningen och inte från TripAdvisor LLC.

Retreat Spa
juni 2020 • Familj
It was truly a relaxing momeny. I got a chance to experience world-class spa. I truly admire the ambiance because it was so grand, expensive and peaceful.
Skriftlig 18 maj 2021
Detta är ett subjektivt omdöme av en medlem i Tripadvisor och inte av TripAdvisor LLC.
Thank you for your feedback, elisafants! We take pride in incorporating modern technology to further enhance the overall experience of our guests while ensuring personalized service. We are thrilled to hear that you loved our world class facilities at the Retreat Spa as much as our other guests do and rest assured that we will open more facilities in the future. We look forward to welcoming you back and providing you an even more extraordinary experience in the future!
Skriftlig 27 maj 2021
Det här är det subjektiva svaret från en representant för ledningen och inte från TripAdvisor LLC.

Marga E
Quezon City, Filippinerna14 inlägg
Superb Experience
mars 2021 • Par
We had such an amazing experience staying at this hotel. Antigen testing was smooth and we were able to check in right after getting the results. The staffs are all nice and greets you whenever they see you. Our Executive Suite is super nice, and the view is really amazing. It's really worth it! Breakfast is also good, and we had it in-room since buffet is closed, but still loved it, and it's safer! They also surprised us with an anniversary banner and cake which is soooo sweet. Thank you so much, Okada for this lovely experience. We'll definitely come back and recommend you to our friends!❤️❤️❤️
Skriftlig 28 mars 2021
Detta är ett subjektivt omdöme av en medlem i Tripadvisor och inte av TripAdvisor LLC.
Belated happy anniversary, Margalablab! Thank you for choosing Okada Manila to celebrate such special occasion. We work very hard to ensure we provide the best and most memorable experience to each guest and we are delighted to learn that this reflected in your last visit. We are also pleased that you enjoyed your stay and the view from your luxurious room. Thank you once again, and we hope to celebrate another special occasion with you in the future!
Skriftlig 20 maj 2021
Det här är det subjektiva svaret från en representant för ledningen och inte från TripAdvisor LLC.

Ben Heyman
Taguig City, Filippinerna30 inlägg
A wonderful staycation!
feb. 2021
With all of the COVID restrictions, my wife and I have not been able to take our 6-month-old son anywhere. We were very excited to learn that we could come to the Okada for a staycation! A lot of the restaurants and amenities are currently closed, including the fountain, but we still thoroughly enjoyed our stay!

From all of our inquiries before our stay to our arrival and throughout our stay, everything was wonderful. We arrived to the incredibly helpful staff who valeted our car, took our luggage, and escorted us to the check-in desk. We completed COVID tests upon arrival, which were done very quickly. We were then shown to our room, to which we found we were upgraded to an incredible suite, and our luggage arrived shortly after. We had an issue with some of the lights in our unit not turning off the first night, but the problem was corrected the next day.

It was so nice to be able to walk around the property with our son. Even sitting at the Starbucks felt like such a luxury! The property did get crowded on Saturday and Sunday, with a lot of large events taking place and day guests coming to visit. I will say that those guests do not require COVID tests, so it seems a little silly that you are required to have one only if you are spending the night.

Nonetheless, our stay was wonderful and in particular, I would like to call out Timothy from the pool bar, Yussep from guest services, Rea from the concierge, Chris at the front door, and Jeffrey from guest services who all made our stay wonderful. We hope to be back soon!
Skriftlig 10 mars 2021
Detta är ett subjektivt omdöme av en medlem i Tripadvisor och inte av TripAdvisor LLC.

Sia
Quezon City, Filippinerna2 inlägg
DISAPPOINTING AND STRESSFUL STAY
feb. 2021 • Par
They’re good at surprises. Booked ahead of time for a 2-night stay to spend our first Valentine’s celebration as a married couple. All our booking requests which they confirmed and agreed to upon booking were ALL disregarded without any notice. Just found out that none were accommodated upon checking in to our room. What a surprise. I guess they’re living with they’re objective on making your experience memorable—in a bad way. Spent our first day just waiting for updates and follow ups. What a waste of time and money. So disappointing.

We are supposed to be relaxing now. but here I am writing a review about our bad experience on our day 1 at Okada.
Skriftlig 14 februari 2021
Detta är ett subjektivt omdöme av en medlem i Tripadvisor och inte av TripAdvisor LLC.
Greetings from Okada Manila, 2142021! Thank you for sharing your feedback, and we apologize that your experience turned out memorable in a different way. Rest assured, we continuously strive to improve our services to provide an extraordinary experience to all of our guests. As to your feedback regarding your room preference, please be informed that we took note of your request upon reservations but all our rooms are subject to availability upon arrival. At the time that you raised your concern over the phone, we took action and we are able to move you to your preferred room. We continue to strive for excellence and hopefully we will be able to impress you on your next visit.
Skriftlig 16 februari 2021
Det här är det subjektiva svaret från en representant för ledningen och inte från TripAdvisor LLC.

Gel C
2 inlägg
Exceptional
feb. 2021 • Familj
I highly recommend this place. Exceptional service is the reason why I keep on coming back. From their front desk , room service and most especially the pool area. Would like to really commend Sarah and Menard from the pool area, very effective and efficient. They’re very polite and accommodating. Simply love this place. Kudos for having a great team.
Skriftlig 7 februari 2021
Detta är ett subjektivt omdöme av en medlem i Tripadvisor och inte av TripAdvisor LLC.
Thank you for the outstanding review and recommendation, 260gelc! We are more than happy to have made your visit a memorable one. We will make sure to continue the true Okada Manila hospitality service. Rest assured that your heartwarming feedback will go out to the rest of our team, especially to Sarah and Menard of Pool Bar. We look forward to welcoming you back here and providing you an even more extraordinary experience.
Skriftlig 8 februari 2021
Det här är det subjektiva svaret från en representant för ledningen och inte från TripAdvisor LLC.

Delio D
3 inlägg
5 star service at the coral pool
jan. 2021 • Familj
Highly recommended to all family and friends that want to unwind and relax. We had a great experience because of the staff at Coral Wing Pool specially at the Pool Bar staff tim and sarah they keep us entertain and they are very accommodating they are serving different kinds of cocktails that will made your day and food is also excellent!!!! The safety protocols are also followed here.
Skriftlig 28 januari 2021
Detta är ett subjektivt omdöme av en medlem i Tripadvisor och inte av TripAdvisor LLC.
Thank you for the outstanding review and recommendation, deliod2018! Our goal is to create a memorable experience for each and every guest and we are thrilled to hear that our team members made this possible during your last visit. Rest assured that your heartwarming feedback will go out to the rest of our team, especially to Tim and Sarah of Pool Bar. We look forward to welcoming you back and providing you with an even more memorable stay in the future!
Skriftlig 1 februari 2021
Det här är det subjektiva svaret från en representant för ledningen och inte från TripAdvisor LLC.

Ria Pereña
National Capital Region, Filippinerna6 inlägg
Awesome! Amazing! Wow! Okada!
jan. 2021 • Familj
My mother in law got a complimentary stay here today and we are really amazed with all the hotel staff because you really feel their kindness! I forgot the name of the Front desk staff who assisted us but she was very kind and explained everything we would need to know without even asking first. I should know because I work in other Hotel. 😉 I want to commend especially those friendly staffs at the Pool Bar located at the swimming pool namely Timothy, He’s really nice and so approachable. He even offered us to take our beautiful photos there and He told us some good insights about the Hotel. Menard, Neil, Jothan and Paul are also nice and very accommodating! 👍🏻

Everything in the Room is controlled by an IPad. From the Lightings, AC, TV, Map, Minibar, etc! This is really awesome experience for us! Plus the sanitation and cleanliness are also great! Overall our stay was really superb! 👍🏻😘

Thank you, Okada Manila!❤️

We should go back! 👍🏻☺️
Skriftlig 7 januari 2021
Detta är ett subjektivt omdöme av en medlem i Tripadvisor och inte av TripAdvisor LLC.
Wow! Nothing makes us happier than hearing enthusiastic words such as these from our dear guests, MhonRia! We are elated on hearing how we were able to make your staycation at Okada Manila an extraordinary one. Our goal is to create a memorable experience for each and every guest and we are thrilled to hear that our team members made this possible during your last visit. Rest assured that your heartwarming feedback will go out to the rest of our team especially to Timothy, Menard, Neil, Jonathan and Paul of Pool Bar. We take pride in incorporating modern technology to further enhance the overall experience of our guests while ensuring personalized service. We look forward to your next visit so as to provide you with an even more extraordinary stay here in Okada Manila.
Skriftlig 7 januari 2021
Det här är det subjektiva svaret från en representant för ledningen och inte från TripAdvisor LLC.

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