Cineworld
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3.5
136 omdömen
Utmärkt
33
Mycket bra
41
Genomsnittlig
32
Medelmåttig
13
Hemskt
17

Claire
Knowle, UK36 inlägg
Par
This cinema is dirty there’s dust on toilet roll holders,the toilets are generally dirty and unkept,there’s popcorn all on the floors,the going up escalator still isn’t working after months and full of spilt food and drink when having to walk up them trying to hold your goodies is a challenge in itself I got the lift up last time and that needs a good clean aswell as all the carpets,the top sweet shop never open,this cinema needs a good clean 🤨
Skriftlig 10 januari 2022
Det här är ett subjektivt omdöme av en Tripadvisor-medlem och inte av Tripadvisor LLC. Tripadvisor kontrollerar omdömen.

Hampton7878
11 inlägg
Familj
Terrible customer service. We lost keys but couldn’t get back to the cinema due to work commitments. Customer Services is non UK based and it is impossible to get through to the cinema. 4 days and a number of calls later and we are still awaiting a call back.
Skriftlig 4 november 2021
Det här är ett subjektivt omdöme av en Tripadvisor-medlem och inte av Tripadvisor LLC. Tripadvisor kontrollerar omdömen.

SteveS1970
Coventry, UK7 130 inlägg
Vänner
I haven’t been to the cinema for a long time, especially with the recent restrictions so we decided to head over to Touchwood to grab a film. It was Saturday afternoon and the shopping centre was busy and there were plenty of people in cinema.
Booking and paying was easy and straightforward to get to the screen. Great sound and visuals. The seats are nice and comfortable and we really enjoyed the film.
Skriftlig 12 juli 2021
Det här är ett subjektivt omdöme av en Tripadvisor-medlem och inte av Tripadvisor LLC. Tripadvisor kontrollerar omdömen.

jordan s
1 inlägg
i was in the cinema with my kid and it was so hard to get a booster chair and when i got one it was to small for my kid and it was really dirty
Skriftlig 30 september 2020
Det här är ett subjektivt omdöme av en Tripadvisor-medlem och inte av Tripadvisor LLC. Tripadvisor kontrollerar omdömen.

Sandyfeet177
Birmingham, UK4 inlägg
Par
Cineworld Solihull has been our local cinema for a couple of decades. It’s clean, easy to get the seats we want. The only problem is, is that it’s really expensive. £14.85 for the super screen and £12.35 for a normal viewing is a lot of money to see a film. Then you have snacks and parking on top. We can afford it, but there are folks that simply couldn’t to go to the movies anymore and it seems unfair. The prices seem to have doubled over the past decade.
Skriftlig 21 januari 2020
Det här är ett subjektivt omdöme av en Tripadvisor-medlem och inte av Tripadvisor LLC. Tripadvisor kontrollerar omdömen.

Susan
67 inlägg
We went to cineworld and had a terrible experience!

I went to see a film with my family and the projector broke after watching a myriad of adverts. We were told by the staff that the projector would be fixed within 15 minutes however we were still left sitting in the cinema a hour later.

We were given an apology and were told that we could refund our tickets outside. However when I went to refund them I was told that my receipt was invalid. The movie attendant had taken the correct receipt before I entered the cinema, meaning I couldn’t collect my refund.

I was upset that I had wasted a significant amount of my time and was met with unprofessional employees who didn’t seem to understand the policies of the cinema.

The only positive thing I could say is that they did give us free tickets to come back which was appreciated. However the customer communication and refund process was deeply unprofessional and I felt like I had been conned out of my money!
Skriftlig 27 december 2019
Det här är ett subjektivt omdöme av en Tripadvisor-medlem och inte av Tripadvisor LLC. Tripadvisor kontrollerar omdömen.

Nadia
6 inlägg
So I booked my tickets to see a film with my niece and on arrival I realized I left my phone in the Taxi we just got out of.
The young man on the desk looked for my booking on the computer but could not find it, so a lady called Betsy ( I think, according to my niece that's what her name badge said)
came over and said it was fine and to pick 2 seats. She then offered to ring my phone for me and she would come into the cinema as the adverts were on and let me know. She then told me no one answered, only to then take the taxi number down and ring them for me. Cut a long story short, 10 mins late she comes over to me just before the film started and hands me my phone, she took the time to go downstairs and collect it off the driver for me. Absolutely amazing customer service from her and the young man on the desk.
Thank you once again!
Skriftlig 20 oktober 2019
Det här är ett subjektivt omdöme av en Tripadvisor-medlem och inte av Tripadvisor LLC. Tripadvisor kontrollerar omdömen.

busterSolihull
Birmingham, UK1 386 inlägg
My wife and I would rather drive the extra 25 mins to Empire Cinema at Rubery as it saves us a total of £12.00 for Tuesdays day or evening.
Skriftlig 16 oktober 2019
Det här är ett subjektivt omdöme av en Tripadvisor-medlem och inte av Tripadvisor LLC. Tripadvisor kontrollerar omdömen.

SteveS1970
Coventry, UK7 130 inlägg
Par
It was a rainy day so rather than stay in we decided to have a look around Touchwood and to the cinema. It is expensive to see a film without the 241 but got us out of the house. Decent cinema with comfortable seats and a great sound system. There wasn’t much we wanted to see so we watched the latest Lion King which was worth seeing.
Skriftlig 28 juli 2019
Det här är ett subjektivt omdöme av en Tripadvisor-medlem och inte av Tripadvisor LLC. Tripadvisor kontrollerar omdömen.

Paul_Vicky
Plymouth, UK246 inlägg
Par
Had a coupon to save some money which made it more reasonable otherwise would have been too expensive. Chairs were comfortable and cinema generally good. We had some popcorn which was very nice.
Skriftlig 14 juli 2019
Det här är ett subjektivt omdöme av en Tripadvisor-medlem och inte av Tripadvisor LLC. Tripadvisor kontrollerar omdömen.

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Cineworld (Solihull, England) - omdömen - Tripadvisor

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