Bannatyne Health Club & Spa - Edinburgh

Bannatyne Health Club & Spa - Edinburgh

Bannatyne Health Club & Spa - Edinburgh
3.5
09:00–17:30
Måndag
09:00 - 19:30
Tisdag
09:00 - 19:30
Onsdag
09:00 - 19:30
Torsdag
09:00 - 19:30
Fredag
09:00 - 18:30
Lördag
09:00 - 17:30
Söndag
10:00 - 17:30
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Området
Adress
Område: New Town

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3.5
140 omdömen
Utmärkt
61
Mycket bra
31
Genomsnittlig
15
Medelmåttig
12
Hemskt
21

Zdh1379
Edinburgh, UK8 inlägg
maj 2023 • Vänner
Had a 30min sweedish massage booked. Arrived 30mins early, sat in spa area and was eventually taken in 20mins late (after lots of faffing around with the spa staff trying to find our booking), despite us having booked it months prior, sharing the confirmation email with them and our check details in 2 days prior.
The treatment lasted nearly 10mins and when I challenged it, the staff merely shrugged their shoulders and said they were back to back time wise and there was nothing they could do.
Save your time and money and go to a properly organised spa venue...
Skriftlig 29 maj 2023
Det här är ett subjektivt omdöme av en Tripadvisor-medlem och inte av Tripadvisor LLC. Tripadvisor kontrollerar omdömen.

Time to reflect
Glasgow, UK20 inlägg
mars 2023 • Par
There was a little mix up with our booking time but the manager was straight on it and she managed to sort it all for us and made sure we had a relaxing spa trip. Would highly recommend.
Skriftlig 25 mars 2023
Det här är ett subjektivt omdöme av en Tripadvisor-medlem och inte av Tripadvisor LLC. Tripadvisor kontrollerar omdömen.

JV
Edinburgh, UK3 inlägg
mars 2023 • Par
Loved Alexandra for my treatment. Very technical and brilliant. The pool is a long way from the changing rooms and the jacuzzi was freezing! Otherwise I recommend the treatments and the actual pool.
Skriftlig 11 mars 2023
Det här är ett subjektivt omdöme av en Tripadvisor-medlem och inte av Tripadvisor LLC. Tripadvisor kontrollerar omdömen.

Glenn S
15 inlägg
feb. 2023
Very nice and helpful receptionist.
General appearance of the interior is tired. Very dusty vents. Dirty toilet.
Spa had my questionnaire for 2.5 days and informed me on arrival, I cannot have a massage as I have ticked the box for Cancer., and refunds are not given.
Skriftlig 21 februari 2023
Det här är ett subjektivt omdöme av en Tripadvisor-medlem och inte av Tripadvisor LLC. Tripadvisor kontrollerar omdömen.

684rossc
3 inlägg
feb. 2023
I was a member at this gym for around 5 years and recently tried to cancel but was advised that to end my membership I needed to hand in written notice (seems ridiculous that in 2023 they only accept pen and paper to cancel). Despite this, I still handed in the written notice but was advised I would need to pay for another full month membership due to their 30 day cancellation terms.

I decided I was going to cancel my direct debit to avoid being charged for a gym I wasnt using and they have now passed the £36.00 debt onto a debt collectors (ARC UK?) and they have since added further admin fees on top of this. Seems overkill for one month payment and not the way to treat a long term member of the gym.

As for the facilities, the place is in desperate need of a refurb. The changing rooms also constantly smell, especially the shower area.
Skriftlig 15 februari 2023
Det här är ett subjektivt omdöme av en Tripadvisor-medlem och inte av Tripadvisor LLC. Tripadvisor kontrollerar omdömen.

The Owl Reviews
Edinburgh, UK81 inlägg
juni 2022 • Ensam
I had an array of issues at Queen Street in relation to my membership, all of which was ignored and stone walled. I eventually got to speak 'management' which was a guy called Alex who was extremely rude, wouldn't listen to a word I said about the mistake made by them and didn't take any responsibility. Eventually I was able to get help that confirmed I was correct and enough investigation didn't take place.

The gym is fine but small, the changing rooms aren't super clean but acceptable and a lot of staff seemed nice enough but just chaotic.
Skriftlig 2 juni 2022
Det här är ett subjektivt omdöme av en Tripadvisor-medlem och inte av Tripadvisor LLC. Tripadvisor kontrollerar omdömen.

Scotland71
Cork, Irland209 inlägg
apr. 2022 • Vänner
Pretty tired-venue. Nice and friendly staff and Gym ok but changing room very tired. I’m sure it’s very Clean I but just very out of date. Pool in the dungeon and the sauna should not be allowed to open for public use. Just needs a complete refurbishment.
Skriftlig 24 april 2022
Det här är ett subjektivt omdöme av en Tripadvisor-medlem och inte av Tripadvisor LLC. Tripadvisor kontrollerar omdömen.

Coastal557058
12 inlägg
feb. 2022 • Vänner
The reason my rating is so high is because of the therapist I had for my treatment. His name was Gergo and he was really fantastic and very skilled. I was so delighted with the treatments and his professionalism that I’ll likely return.

As a “spa day” the Bannatyne health club itself isn’t that great and not really geared up to “spa day” vibes. the building is old and very run down (remind me of being at the local community pool or a high school). It needs sprucing up and it does dull down the vibe of a nice spa day. The spa place itself on -1 is nice and relaxing, small but does the job. The relaxation room was lovely and it was quiet so we had it to ourselves for about 45 mins after the treatment. I also was surprised to pay for the robe and towel (it’s probably written on the site when I booked the voucher and I missed it but feel like it’s an unnecessary charge that is becoming less and less popular across other places.
Overall I’d say it’s worth a visit if just one or two of you and looking for something local, not too expensive and grab a lunch somewhere in town afterwards.
Skriftlig 10 februari 2022
Det här är ett subjektivt omdöme av en Tripadvisor-medlem och inte av Tripadvisor LLC. Tripadvisor kontrollerar omdömen.

KMK28
Newmarket, UK5 inlägg
dec. 2021 • Vänner
Booked a spa day expecting a relaxing afternoon and had to leave after 50 minutes. Didn’t even make it to the treatment.

Avoid this place if you are expecting a nice spa day. Sure it’s fine if you just pop in for a treatment but not geared up for a spa day as you would expect.

Issues

- No nice meet and greet from the reception staff at the main entrance.
- Asked to pay for towel and robe, which is just ridiculous when booking a spa package.
- When eventually found the spa area reception, they seemed confused as to why we hadn’t been given bands for lockers and had round fobs.
- Changing room on completely different area to spa and had to be asked to be shown where to go. Usually when at a spa they show you around.
- Entire place was cold, not ideal when wandering round in gowns
- Only 3 beds in the relaxation room and was full, so unable to use it
- No cafe
- No nice areas to wait before treatments
- Entire place is very tired and bit grubby, not like the pictures.

Some of the above things would have been ok to get over, but combined with everything, just not up to a decent spa standard. Knew it wasn’t going to be a super posh spa, as you aren’t paying those prices, but it’s the little touches that make a spa day regardless of if the place is getting a bit past its best.

If you are a group above 1-2 people this isn’t the spa for you, there is no where nice to sit and relax between treatments. Just not very welcoming at all.

If you go expecting a leisure centre with a few treatment rooms then you won’t be disappointed but having compared to other Bannantynes this is no where near the same standard.

So glad to get out of there!!
Skriftlig 6 december 2021
Det här är ett subjektivt omdöme av en Tripadvisor-medlem och inte av Tripadvisor LLC. Tripadvisor kontrollerar omdömen.

Louise2832
Gateshead, UK11 inlägg
sep. 2021 • Par
We had a booking through a third party that we made for today, but the booking company made for 2022? I know, so did not show on bannatines system, we were frustrated as we could not have our treatments, however Alex the reception staff booked us in for swim jacuzzi steam room and a discount for someone else’s mistake which we were very happy with as it’s a short break in this city post covid and 50th birthday, so hats off to Alex and staff thank you…
Skriftlig 14 september 2021
Det här är ett subjektivt omdöme av en Tripadvisor-medlem och inte av Tripadvisor LLC. Tripadvisor kontrollerar omdömen.

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Bannatyne Health Club & Spa - Edinburgh är öppet:
  • Sön - Sön 10:00 - 17:30
  • Mån - Tor 09:00 - 19:30
  • Fre - Fre 09:00 - 18:30
  • Lör - Lör 09:00 - 17:30


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