Hi Heidi, Thanks for your wonderful review we really appreciate that you have taken the time to do this. Heather takes pride with all our customers, she always goes over and beyond the distance to make sure that everyone is looked after and happy. Jen

Hi Craig, Thanks for your awesome review, we take price in looking after our customers while they are in our piece of paradise Airlie Beach. Jen

Hi Lennice, We are sorry that you feel this way about our company, we did not make up an excuse we were following the directions from the Proserpine Airport (email listed below). We feel this is an unfair complaint as we always put our customers first. Jen Owner : Jetstar delay 23.11.2020 Good morning all, We are getting lots of phone calls in regards to the Jetstar delayed flight this afternoon. Our local Jetstar staff members will be here and operational as per the original check in time, and at this stage, check in closes at 5.05pm for a departure at 5.35pm. They have advised to continue to bring passengers prior to this new check in closed time just in case the flight is able to arrive earlier than expected. As always, we do suggest you keep in contact with the airlines and check their website for updated information to allow you to make the decision on your passenger pick up and drop off time. The Airport will be open and operational as per normal. Kind Regards, Amy Humphries Terminals Officer Phone: 0749450482 Fax: 0749450222 Mobile: 0409812650 Email: info@wrc.qld.gov.au Postal Address: PO Box 104, Proserpine QLD 4800 Customer Centres: Bowen 67 Herbert Street | Cannonvale Whitsunday Plaza | Collinsville Cnr. Stanley and Conway Streets | Proserpine 83 85 Main Street