TripAdvisor Reviews - DoubleTree Hotel Syracuse Feed

Smoking rooms alert

martinpCanada, Canada — Mon, 15 Mar 2010 14:58:28 GMT

TripAdvisors medlemsbetyg: 2 av 5 stjärnor

A typical 3 star hotel in a convenient location for shopping etc However because we booked through Priceline.com we were placed in Smoking rooms (by policy) yes with young children and an asthma...

Good stay with everything we needed

jayson11, gatineau — Wed, 02 Dec 2009 02:10:00 GMT

TripAdvisors medlemsbetyg: 5 av 5 stjärnor

Stayed at the Doubletree for 2 nights during a very busy weekend. We reserved 2rooms,at check-in there were no non smoking rooms available. We didn't mind but verymuch preferrred a smoke free room....

Owner response

TripAdvisor-medlem — Sun, 06 Dec 2009 15:18:31 GMT

TripAdvisors medlemsbetyg: 0 av 5 stjärnor

Dear Guest, I was delighted to hear that you had a wonderful stay with us at the Doubletree Syracuse, especially on such a busy weekend. I am glad we were able to ensure you received a non smoking...

Eh.........

2worldtravelersnj, NJ — Fri, 16 Oct 2009 10:47:56 GMT

TripAdvisors medlemsbetyg: 3 av 5 stjärnor

Checking out this morning, in town for 1 night on business. Overall hotel is ok but a bit dated and in need of a refreshing like the hallway carpets, some of the fixtures and room furnishings. The...

Owner response

TripAdvisor-medlem — Fri, 30 Oct 2009 21:28:04 GMT

TripAdvisors medlemsbetyg: 0 av 5 stjärnor

Dear Guest, I have read your review and was happy that you chose to stay at the Doubletree Syracuse. Our team strives to exceed all of our guests expectations by providing quality service in a clean...

Disappointing second visit to this hotel

dragonlady06, Ottawa, Ontario — Fri, 11 Sep 2009 20:45:22 GMT

TripAdvisors medlemsbetyg: 3 av 5 stjärnor

On the Labour Day long weekend, my family and I drove to New York to do some cross-border shopping, and we stayed at this hotel while in Syracuse. What occurred during our stay was a series of...

Owner response

TripAdvisor-medlem — Mon, 14 Sep 2009 17:06:53 GMT

TripAdvisors medlemsbetyg: 0 av 5 stjärnor

Dear Guest, Thank you for taking the time to provide this valuable feedback concerning you recent visit to the DoubleTree Hotel Syracuse. Our reputation as an establishment who puts their guest’s...

Horrible Hotel

vegaslvr2007, Las Vegas — Thu, 03 Sep 2009 23:39:23 GMT

TripAdvisors medlemsbetyg: 1 av 5 stjärnor

My husband and I had the misfortune of staying at the Doubletree Inn from August 28 - September 2, 2009 and found the experience horrible. After traveling across the country from Las Vegas to see...

Owner response

TripAdvisor-medlem — Mon, 14 Sep 2009 16:42:51 GMT

TripAdvisors medlemsbetyg: 0 av 5 stjärnor

Dear Guest, First of all I can’t express enough my gratitude for the time you have taken to provide us with this valuable feedback. I also apologize that our shortfalls caused you an...

Clean, quite hotel

grif858, San Diego, CA — Mon, 31 Aug 2009 15:07:12 GMT

TripAdvisors medlemsbetyg: 4 av 5 stjärnor

Being from the west coast, I have some pretty high standards for hotels. Surprisingly, I was happy staying here. This is not a 5-star hotel but it's a very solid 3.5. Rooms have recently been...

Owner response

TripAdvisor-medlem — Mon, 14 Sep 2009 16:27:11 GMT

TripAdvisors medlemsbetyg: 0 av 5 stjärnor

Dear Guest, I read your review and was happy to here of your satisfaction with your recent stay at the Doubletree Syracuse. We hope to see you again very soon on your next visit East! Sincerely,...

What a great find!

charrma, Gatineau, Québec — Sat, 29 Aug 2009 14:20:48 GMT

TripAdvisors medlemsbetyg: 5 av 5 stjärnor

Mi wife and I wanted to do a weekend getaway with the kids. Parts of our weekend was to include some "slacking off" in a Pool and some shopping... We found the DoubleTree Hotel to me an excellent...

Owner response

TripAdvisor-medlem — Mon, 14 Sep 2009 16:22:05 GMT

TripAdvisors medlemsbetyg: 0 av 5 stjärnor

Dear Guest, I was delighted to hear that you had a wonderful stay with us at the Doubletree Syracuse. It was nice to hear your comments concerning the cleanliness of the hotel and pool as the team...

Pleasant stay, but nothing special.

leadpntchp, syracuse, ny — Mon, 10 Aug 2009 00:53:33 GMT

TripAdvisors medlemsbetyg: 4 av 5 stjärnor

THE GOOD: Easy check-in; Room and Bath were clean. Indoor pool, hot tub looked nice. Exercise room MUCH better than any other I've seen in a hotel. Ate at the bar, food was ecellent. THE BAD:...

Owner response

TripAdvisor-medlem — Fri, 14 Aug 2009 18:46:07 GMT

TripAdvisors medlemsbetyg: 0 av 5 stjärnor

Dear Guest, I have read your review and was happy to hear that you enjoyed your stay at the Doubletree Syracuse. Our team strives to exceed all of our guests expectations by providing quality...

Adequate hotel, good location

Edgingin, Waban, Massachusetts — Mon, 03 Aug 2009 15:41:00 GMT

TripAdvisors medlemsbetyg: 4 av 5 stjärnor

Stayed on the way to Niagra. Good locaion - easy to get to right off of the highway. Room was clean and quiet. Major chain restaurants and stores within 10 mins (helpful as we were traveling with...

Owner response

TripAdvisor-medlem — Fri, 14 Aug 2009 18:28:02 GMT

TripAdvisors medlemsbetyg: 0 av 5 stjärnor

Dear Guest, I read your review and was delighted to hear that you chose the Doubletree Syracuse as you traveled to Niagra Falls, since we are so conveniently located off the New York State Thruway....

So average

Sikhguy, Dallas — Wed, 29 Apr 2009 19:14:50 GMT

TripAdvisors medlemsbetyg: 3 av 5 stjärnor

Nothing great here. Hotel is at or below average in EVERYTHING. I cannot think of one thing that they did better than another place. Quite disappointed

Owner response

TripAdvisor-medlem — Tue, 12 May 2009 00:07:26 GMT

TripAdvisors medlemsbetyg: 0 av 5 stjärnor

Dear Guest, I reviewed your comments regarding your stay with us at the Doubletree Syracuse. We take all comments seriously and value the feedback received. I apologize you stay was "so average"...