TripAdvisor Reviews - Ramada Plaza Grand Rapids Feed

The WORST hotel HAD a HORRIBLE TIME!!

kaceyleann, kaceyleann — Sat, 23 Jan 2010 05:30:16 GMT

TripAdvisors medlemsbetyg: 1 av 5 stjärnor

Well first off everything seems to not work right which is pretty typical of a cheap hotel room but not for this price of this room. The pool was shut down because someone pooped in it. the pool is...

Owner response

TripAdvisor-medlem — Thu, 18 Mar 2010 17:20:41 GMT

TripAdvisors medlemsbetyg: 0 av 5 stjärnor

Dear Kaceyleann , Thank you for your feedback on Trip Advisor. We are always striving to improve and although we had many happy guests that enjoyed their stay, your feedback is extremely important. ...

Above and Beyond!

CFetrow, Kendallville, IN — Thu, 21 Jan 2010 17:07:37 GMT

TripAdvisors medlemsbetyg: 5 av 5 stjärnor

We used this facility for a Training Meeting. I was planning the meeting from Indiana. The Sales team was fabulous in getting the arrangements made. We had a mix up on the date of our event and...

Owner response

TripAdvisor-medlem — Thu, 18 Mar 2010 17:29:24 GMT

TripAdvisors medlemsbetyg: 0 av 5 stjärnor

Dear CFetrow, Thank you for your feedback on Trip Advisor. Our staff members pride themselves on their service and flexibility. I have forwarded your comments to our sales and catering staff....

Good location, nice hotel

genie4u76, Grand Rapids, Michigan — Fri, 11 Dec 2009 03:43:47 GMT

TripAdvisors medlemsbetyg: 4 av 5 stjärnor

Location was great, right next to the malls and every store you would really need. There was also a restaurant right next door that delivered room service, which I took advantage of after a short...

Owner response

TripAdvisor-medlem — Thu, 18 Mar 2010 17:38:23 GMT

TripAdvisors medlemsbetyg: 0 av 5 stjärnor

Dear Genie4u76, Thank you for your feedback on Trip Advisor. I agree......Our location is excellent for Leisure or Business Travelers. Old Chicago Restaurant is attached to the hotel and also...

Nice hotel, good price, best for family with small children and low expectations

JoJo-PunkyC, Northern Michigan — Wed, 25 Nov 2009 17:01:35 GMT

TripAdvisors medlemsbetyg: 4 av 5 stjärnor

I stayed at the Ramada Plaza with my husband and two daughters (aged 2 1/2 and 1 year at the time). We went to Grand Rapids to visit the John Ball Zoo for a small vacation. We chose the Ramada Plaza...

Owner response

TripAdvisor-medlem — Thu, 18 Mar 2010 18:09:33 GMT

TripAdvisors medlemsbetyg: 0 av 5 stjärnor

Dear JoJo-PunkyC Thank you for your feedback on Trip Advisor. Our Castaway Bay is very unique to Grand Rapids. We have a water slide that is over 3 stories high and 180 feet long. The low depth...

This is the WORST Hotel for service

mrheatmizer, Ann Arbor — Wed, 25 Nov 2009 14:06:01 GMT

TripAdvisors medlemsbetyg: 1 av 5 stjärnor

DON'T stay at this hotel. Hotel had no shampoo in the room. When I called the front desk they said they'd call housekeeping. 1 hour later I walked to the front desk. They then said, oh, sorry,...

Checked Out

LightningMom, Milwaukee, WI — Fri, 06 Nov 2009 04:17:06 GMT

TripAdvisors medlemsbetyg: 1 av 5 stjärnor

Bathroom with mildewed grout, grimy tub bottom and floors made us check out after just one night. Tough to find staff. No one in breakfast area the morning we left. Very disappointing. Definitely...

Owner response

TripAdvisor-medlem — Sat, 14 Nov 2009 00:27:14 GMT

TripAdvisors medlemsbetyg: 0 av 5 stjärnor

Dear Lightning Mom, Thank you for your comments. There is no excuse for a dirty room! Our housekeeping staff has a great inspection and preventative maintenance program, which I am proud of the work...

Lovely, but slightly disappointing

Star686, Michigan — Mon, 02 Nov 2009 00:52:06 GMT

TripAdvisors medlemsbetyg: 4 av 5 stjärnor

The hotel & rooms were very nicely decorated, and everything was spotless. We didn't use the pool/water slide area at all, as the times we would have been able to, it was filled with children of...

Owner response

TripAdvisor-medlem — Sat, 14 Nov 2009 00:48:40 GMT

TripAdvisors medlemsbetyg: 0 av 5 stjärnor

Dear Star686, Thank you for your comments in regards to our facilities. I am glad the accommodations met or exceeded your expectations. Most of the full service Hotels in our area charge extra for...

AWESOME!!!!!!!!!!

dlight9281265, Grand Rapids, MI — Tue, 27 Oct 2009 03:37:57 GMT

TripAdvisors medlemsbetyg: 5 av 5 stjärnor

7 yr old boy b-day party package w/one night stay. We were upgraded to poolside at same rate (Thanks Lindsey). This was one of the best ever family times. the staff was awesome, Lindsey was very...

Owner response

TripAdvisor-medlem — Sat, 14 Nov 2009 00:52:56 GMT

TripAdvisors medlemsbetyg: 0 av 5 stjärnor

Dear Dlight9281265, Thank you for your feedback on Trip Advisor. I was glad to read your comments in regards to our Sunday Birthday Party Package. It is becoming a very popular birthday partu option...

Friendly staff and service that exceeded all expectations

royola, Woodstock — Sun, 25 Oct 2009 03:38:59 GMT

TripAdvisors medlemsbetyg: 5 av 5 stjärnor

I recently brought a group of 24 golfers to the Ramada Plaza in Grand Rapids for 4 nights. The hotel itself was well maintained and had great facilities for any group. The staff here made this trip...

Owner response

TripAdvisor-medlem — Sat, 14 Nov 2009 00:56:56 GMT

TripAdvisors medlemsbetyg: 0 av 5 stjärnor

Dear Royola, Thank you for your comments on Trip Advisor. I remember your group.and I am glad you were able to make it down to our Wednesday Night, Wyndham Reward's Reception. The staff and I...

The Ramada did our wedding and it was FABULOUS!

mavoovie, Michigan — Sun, 25 Oct 2009 01:20:26 GMT

TripAdvisors medlemsbetyg: 4 av 5 stjärnor

Jason Van Dam coordinated our wedding and the service, food and attention to detail were exceptional. Our guests were very happy with the pool and the after party Jason arranged for us. The day was...

Owner response

TripAdvisor-medlem — Sat, 14 Nov 2009 01:02:21 GMT

TripAdvisors medlemsbetyg: 0 av 5 stjärnor

Dear Mavoovie, Wow....Fantastic!!!!!!! Great comments about Jason and our Hotel Staff and Catering Team. Wedding Parties here have so much fun. If I were getting married, I would want Jason to be...