Showcase Super Lux Movie Theater
Showcase Super Lux Movie Theater
3.5
11:00–00:00
Måndag
11:00 - 00:00
Tisdag
11:00 - 00:00
Onsdag
11:00 - 00:00
Torsdag
11:00 - 00:00
Fredag
11:00 - 00:00
Lördag
11:00 - 00:00
Söndag
11:00 - 00:00
Helhetsvy
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Området
Adress
Så här tar du dig hit
- Chestnut Hill • 8 minuters promenad
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Restauranger
654 inom km
Sevärdheter
637 inom km
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3.5
123 omdömen
Utmärkt
38
Mycket bra
37
Genomsnittlig
20
Medelmåttig
15
Hemskt
13
David Hugh S
3 inlägg
okt. 2020
I don't go here anymore. I don't feel they are honest or care for their customers. I wrote a bad review about them at the time when they enticed me to buy some of their grossly overpriced and indifferent food by providing coupons with a generous gift card my wife had bought for me -- and then they "disappeared" the coupons and insisted I pay the full, ridiculous price for their food. Recently, hoping they were more humble, I got in touch with central Showcase Lux management. They admitted the coupons were valid but refused to recapture me as a customer by making a good-faith reimbursement. Instead, they would only give me a pass worth much less than what I'd lost to a different theatre far from my home. I appears they were punishing me for not submitting to their evil ways . . .
Skriftlig 16 september 2021
Det här är ett subjektivt omdöme av en Tripadvisor-medlem och inte av Tripadvisor LLC. Tripadvisor kontrollerar omdömen.
Annie
6 inlägg
mars 2021
I don’t understand the concept of having the name superlux it’s far from being super lux it has become an over priced amc theater that’s how my experience was last week we had to purchase our popcorn and snacks before going in popcorn we never had to pay before it’s it’s just ridicules I won’t be bothering spending so much money on “super lux seats” when you don’t get the whole super lux experience I for sure will not be returning
Skriftlig 8 april 2021
Det här är ett subjektivt omdöme av en Tripadvisor-medlem och inte av Tripadvisor LLC. Tripadvisor kontrollerar omdömen.
Dave S
Brookline, MA247 inlägg
jan. 2020
For several years I was an enthusiastic customer of the Lux. But now I plan not to return. They've ruined this relationship.
I enjoyed very much the comfortable seats and big screen, and the welcoming staff. But there are important issues with food and with honesty. First, the food is grossly overpriced. Second, they will issue vouchers, like if someone has bought you a gift card. But then they won't honor them. This is not honest. A voucher is a promise. It's a promise they are obligated to keep no matter how dramatically they change their policy.
The cards disappear but the entire bill remains -- like for $25 for two sodas and a modest dish of chicken wings. They'll claim their policy has changed but what that basically means is they've tricked you into buying their beyond-expensive food.
Last Saturday nite they disappeared my vouchers -- I gave them vouches to help me pay for their food. And they still refused to honor them. I warned them I felt what they were doing was wrong and I'd boycott their theatre. But they wanted to capture the $10 and they didn't care me or about losing a customer.
By contrast, when I treated a friend to the movies there this past summer the wait staff, which usually is very good, got his order wrong twice. He ate hardly anything of the extremely expensive entree I'd bought for him because they brought things he didn't want. But I was understanding and paid the expensive bill anyway without a fuss.
Obviously their management policy is to never be understanding even when the issue is their own fault. Only the customers should be understanding.
If you go to this place I recommend being very careful about ordering food or using vouchers you've been led to believe will reduce the price. Just bring a couple mints in your pocket and see the movie rather than get caught up with their food mess.
I enjoyed very much the comfortable seats and big screen, and the welcoming staff. But there are important issues with food and with honesty. First, the food is grossly overpriced. Second, they will issue vouchers, like if someone has bought you a gift card. But then they won't honor them. This is not honest. A voucher is a promise. It's a promise they are obligated to keep no matter how dramatically they change their policy.
The cards disappear but the entire bill remains -- like for $25 for two sodas and a modest dish of chicken wings. They'll claim their policy has changed but what that basically means is they've tricked you into buying their beyond-expensive food.
Last Saturday nite they disappeared my vouchers -- I gave them vouches to help me pay for their food. And they still refused to honor them. I warned them I felt what they were doing was wrong and I'd boycott their theatre. But they wanted to capture the $10 and they didn't care me or about losing a customer.
By contrast, when I treated a friend to the movies there this past summer the wait staff, which usually is very good, got his order wrong twice. He ate hardly anything of the extremely expensive entree I'd bought for him because they brought things he didn't want. But I was understanding and paid the expensive bill anyway without a fuss.
Obviously their management policy is to never be understanding even when the issue is their own fault. Only the customers should be understanding.
If you go to this place I recommend being very careful about ordering food or using vouchers you've been led to believe will reduce the price. Just bring a couple mints in your pocket and see the movie rather than get caught up with their food mess.
Skriftlig 27 januari 2020
Det här är ett subjektivt omdöme av en Tripadvisor-medlem och inte av Tripadvisor LLC. Tripadvisor kontrollerar omdömen.
Betsey W
PA1 inlägg
jan. 2020 • Par
We’ve been going to SuperLux Chestnut Hill since they opened. Sadly, past four or five times have been disappointed to be polite. The first time we noticed a change in the way the servers attended to the patrons in the theater, we were confused. We chalked it up to a fluke.
We were usually greeted by a server upon arrival and asked for a drink. They didn’t returned to take your food order. Once the movie started, we’d just push a button and the server would come over. It was a luxury movie experience.
Now, the servers all wait until a few mins before the movie starts to take your full order. After that, you get your beverages (20-40 mins into the movie!) from one runner and your food come from another (45 min later if not more). If you want anything else, push your service button and wait....and wait. We waited 40 mins, before I walked out into hallway to flag someone down.
This EXACT senecio has happened the past FOUR times we’ve been to SuperLux Chestnut Hill.
You cannot expect customers to pay a premium for a “luxury experience” movie theater that no longer provides services or amenities above the competition (AMC down the road).
And to make matters worse, the bathrooms are usually out of toilet paper. Every time.
Skriftlig 6 januari 2020
Det här är ett subjektivt omdöme av en Tripadvisor-medlem och inte av Tripadvisor LLC. Tripadvisor kontrollerar omdömen.
Dave D
Norton, MA2 101 inlägg
nov. 2019
My buddy and I went here on a Monday night to see Joker since it was the only theater near me playing the movie. I get that SuperLux is targeting those with money in the Chestnut Hill area, but it was way overpriced. I was also shocked to see that there was no popcorn or candy concession stand anywhere. I get you can order a steak or a burger and eat it while watching the movie, but sometimes popcorn and a soda are the best way to go.
The theater overall was very nice (Theater 3) and held about 90 people. The power recliners were great and somewhat easy to operate once you figured out how. The servers coming around was a nice touch, but they should stop once the movie begins. I understand people will want more food or drink, but overhearing orders is very distracting.
The theater overall was very nice (Theater 3) and held about 90 people. The power recliners were great and somewhat easy to operate once you figured out how. The servers coming around was a nice touch, but they should stop once the movie begins. I understand people will want more food or drink, but overhearing orders is very distracting.
Skriftlig 14 november 2019
Det här är ett subjektivt omdöme av en Tripadvisor-medlem och inte av Tripadvisor LLC. Tripadvisor kontrollerar omdömen.
D T
Newton, MA7 inlägg
aug. 2019 • Par
The seats are nice, the food tastes fine but is pricey. The ticket price is pretty crazy. The seats aren’t THAT nice. It’s not even a huge screen or amazing sound system or anything. For the seats we were in, it wasn’t even stadium seating enough - as in the level of height difference between the rows was marginal - so if I had a tall person in the row ahead of me, they might have blocked some view.
There are other places to watch a movie.
There are other places to watch a movie.
Skriftlig 5 november 2019
Det här är ett subjektivt omdöme av en Tripadvisor-medlem och inte av Tripadvisor LLC. Tripadvisor kontrollerar omdömen.
Susan G
Norwood, Massachusetts, United States157 inlägg
okt. 2019
Went to a mid week showing of a movie. Got to the theatre early, enjoyed a drink at the bar - bartender was very friendly. Service in the theatre was great. theatre was very clean and comfortable. even had a nice blanket to cuddle with.
Skriftlig 30 oktober 2019
Det här är ett subjektivt omdöme av en Tripadvisor-medlem och inte av Tripadvisor LLC. Tripadvisor kontrollerar omdömen.
natez102
Boston, MA7 inlägg
juli 2019 • Familj
No doubt in my mind that this is a top shelf experience at top shelf prices. I have gone with my family 3-4 times in 2-3 years, looking forward to Spiderman tonight. My feeling is that I love the reserved seating and seatside table service, but sometimes I feel like more of a group experience. And this is too priceyto create that that kind of vibe.
Skriftlig 5 juli 2019
Det här är ett subjektivt omdöme av en Tripadvisor-medlem och inte av Tripadvisor LLC. Tripadvisor kontrollerar omdömen.
morris berd
Newton, MA5 inlägg
maj 2019 • Vänner
If you enjoy watching cinema in an enviroment that gives you the best possible experience, then you have to do it at this place. Independently of the convenience of enjoying a meal or only snacks, the quality of equipment used gives the viewer an amazing immersion on what is being shown.
Skriftlig 4 juni 2019
Det här är ett subjektivt omdöme av en Tripadvisor-medlem och inte av Tripadvisor LLC. Tripadvisor kontrollerar omdömen.
KIKIg28
Newton, MA33 inlägg
maj 2019 • Par
As avid movie goers, we opted to see our chosen film in Chestnut Hill based on the timing. The touch-screen purchasing was new to us and, shocked at the $22 per ticket price, approached the customer service desk before entering the theater. We learned that tickets are $17 + a $5 food credit. We just wanted to see a movie.
Ultimately, we got a full refund after realizing we could not be reimbursed for the food credit.
We left feeling a bit duped as we were not, in any way, alerted of these extra fees.
Ultimately, we got a full refund after realizing we could not be reimbursed for the food credit.
We left feeling a bit duped as we were not, in any way, alerted of these extra fees.
Skriftlig 7 maj 2019
Det här är ett subjektivt omdöme av en Tripadvisor-medlem och inte av Tripadvisor LLC. Tripadvisor kontrollerar omdömen.
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Vanliga frågor och svar om Showcase Super Lux Movie Theater
- Showcase Super Lux Movie Theater är öppet:
- Sön - Lör 11:00 - 00:00
- Hotell i närheten av Showcase Super Lux Movie Theater:
- (3.10 km) Village B&B
- (6.51 km) The Verb Hotel
- (2.11 km) AC Hotel by Marriott Boston Cleveland Circle
- (5.39 km) Studio Allston Hotel
- (5.50 km) The Inn At Longwood Medical
- Restauranger i närheten av Showcase Super Lux Movie Theater:
- (0.00 km) Oddfellow's Ice Cream
- (0.00 km) Bernard's
- (0.01 km) Legal Sea Foods - Chestnut Hill
- (0.06 km) Shake Shack Chestnut Hill
- (0.14 km) Davio's Northern Italian Steakhouse - Chestnut Hill